Cash Collector German Speaking

Are you looking for a new and interesting challenge within a company Do you want to work closely with different stakeholders Do you have an outgoing personality and do you like having contact with customers If so this opportunity is made for you.

Tasks

• Contacting and following up daily your customers daily by phone calls or emails
• Understanding the whole OTC process for better dispute management
• Understanding the legal and contractual recruitment scope
• Coordinating with the Billing Teams to solve invoicerelated disputes
• Collaborating with the Sales Team in negotiations with customers
• Liaising with the Cash Allocation Team to follow up customers payments and their correct matching
• Giving and keeping visibility to the Sales Team on their portfolios Collection status
• Collaboration on oneoff German and European projects (reporting training process improvement etc)
• Preparing the litigation file for Legal procedures
• Achieving monthly personal and team Collection targets around Bad Debt and Cashin amounts

Requirements

• You are fluent and professional in English and ideally native in German
• You are dynamic and organized with a methodical approach
• You have good negotiation and communication skills (spoken and written)
• You can handle a high volume of actions (outbound and inbound calls payment negotiation disputes)
• You are Customer focus
• You are able to work under pressure to attain company objectives and Cash Collection KPIs

Benefits

• Permanent contract
• fulltime position MonFri 918
• hybrid work model
• Salary aligned with your experience and the market
• Additional Benefits: meal voucher bonuses health insurance life insurance
• International environment context
• Career opportunities
• Starting date: Asap

An international SSC widely acknowledged as an excellent service provider for companies all over Europe is looking for experts in finance administration marketing IT HR and recruitment to join their hub in Barcelona. They offer a dynamic and multicultural environment with a team including talents from more than 30 different nationalities working on highquality standards.