Call Center Representative

Join our dynamic team at Benchmark Telecom bvba a prominent player in the Telecommunications industry as a Call Center Representative. In this vital role you will serve as the first point of contact for our customers providing exceptional service and support. Your responsibilities will include handling inbound calls addressing customer inquiries resolving issues with efficiency and accuracy and contributing to our commitment to deliver outstanding customer experiences. This position offers a unique opportunity to develop your communication and problemsolving skills within a supportive fastpaced environment. If you are passionate about delivering excellent customer service and are eager to be part of a leading company in the telecommunications sector we would love to hear from you.

Tasks

• Answering incoming calls from customers and providing information about products or services
• Handling customer inquiries and resolving issues in a professional and timely manner
• Making outbound calls to follow up on customer inquiries or sales leads
• Maintaining accurate records of customer interactions and transactions
• Working collaboratively with team members to ensure customer satisfaction and achieve performance goals

Requirements

• Excellent communication skills
• Customer service experience
• Ability to work in a fastpaced environment
• Strong problemsolving skills
• Attention to detail

Benefits

• Health benefit
• Dental care
• Paid time off

Join our dynamic team at Benchmark Telecom bvba as a Call Center Representative and make a difference in the telecommunications industry. Apply now!