Call Center
Call Center
Posted on :
23-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2469594
Primary Purpose
Make and receive calls on Worker s Compensation and General Liability policies to acquire information regarding policyholder s business
Essential Functions and Responsibilities Job Description
As a Call Center Representative will field incoming and make outgoing calls to facilitate insurance premium audits for Worker s Compensation and General Liability policies.
Call Center Representative Tasks include:
- Make several calls to insureds and agents on a daily basis
- Enter progress notes following each call.
- Correspond with policyholders CPA s bookkeepers agents to gather additional information as needed
Requirements
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills Required:
- Strong judgement and critical thinking skills
- Competent use of spreadsheets word processing and email
- Excellent communication skills
- Strong writing skills
- Work well in a team environment
- Ability to multitask
Preferred:
- Ability to read analyze and interpret financial reports and tax documents
- Bookkeeping experience
- QuickBooks
- Bilingual
Benefits
NEIS will provide:
- On the job training
- Benefit Package Matching 401K Dental Life Vision Medical
- Positive team environment
- Laptop computer and other equipment needed to complete job effectively (for remote employees)
- Hourly Pay paid weekly
- Paid Holidays
- Paid Personal Time off (PTO)
Why work at NEIS
Founded in 1945 NEIS Inc. is a family owned business with a team environment. We provide advantages of a large organization such as career growth flexible schedules work from home and opportunities to work with a wide variety of people and industry. You can meet and interact with new people each day. The NEIS team of professionals has the experience and knowledge to deliver services with the highest standard of quality. We value our employees and you will consider this more than a job; this is a career. To find out more check us out at
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills Required: Strong judgement and critical thinking skills Competent use of spreadsheets, word processing and e-mail Excellent communication skills Strong writing skills Work well in a team environment Ability to multitask Preferred: Ability to read, analyze and interpret financial reports and tax documents Bookkeeping experience QuickBooks Bilingual
Employment Type
Full Time
Company Industry
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