Calibration & Repair Engineer

Job Description

Job Title: Calibration & Repair Engineer / Technician

Location: Harrow or Mechelen

Responsible To: Laboratory Manager and or Team Leader

Responsible for: Calibration & Repair of a range of product covering mHz to Optical.

Contribute to the overall success through quality, productivity, attention to detail and technical support. Provide excellent customer service.

Primary Purpose:

• Repair and calibration of Test & Measurement equipment from mHz to Optical.
• Configuring of products & systems including software and firmware control to meet customer requirements.
• To perform measurements in test and provide Technical Support on a range of Test & Measurement equipment.
• Provide LEO and Asset Management support to Key Customer Accounts.
• Analyse and interpret data, enter information into database / ERP, and update certification on all equipment to complete calibration procedures.
• Performed routine and difficult calibration tasks as described in approved calibration procedures, ensuring compliance with good calibration practices.
• Create calibration procedures, calibration out-of-tolerance impact investigations, and assisted with validation activities.
• Perform calibrations using Metrology calibration software such as Fluke METCAL, MUDCATS, SURECAL, KAELUS, NARDA & PC TEL etc.
• Maintain approved Laboratory instrument calibration procedures.

Key Relationships: Customers, Customer Care, Logistics, Product Management, Production and Laboratories.

Core Competencies: An understanding of general test and measurement equipment.

Calibration experience of a wide range of test & measurement equipment covering mHz to Optical namely Telecom, RF & GPTE.

Utilise Metrology and Calibration programs to calibrate high precision test and measurement electronic equipment.

Key Accountabilities

• To prioritise workload so that customer requirements and turnaround targets are achieved via D365 work orders.
• Calibration of a variety of Test & Measurement equipment via Automated and manual calibrations

• Ensure that the highest possible levels of quality are maintained
• Ensure that a clean and tidy working environment is always kept.
• Order Preparation Ensure delivery on time of all orders to a required quality level following detailed work instructions. Work with Team Leader /D365 and Production to meet daily order requirements.
• Where possible provide Technical Support internally and to customers via telephone, e-mail and TEAM calls as and when required.
• Maintain an awareness of our quality, safety & process procedures and always adhere to them. Maintaining our compliance with ISO 9001:2015 Quality Management System.

Technical/Work-based Skills:

• Excellent working attitude - able to meet the demands of role to exceed customer expectations
• Computer literate
• Able to fully commit to the company and role - key player in success of service delivery
• Able to perform to tight working schedule and high work loads

Desirable

• Microsoft D365 knowledge
• Computer literate
• MS Office suite
• Willingness to achieve
• A positive attitude to continued learning

General Skills/Attributes:

• Good team player
• Track Record of working in tight deadlines
• Good people management skills
• Strong influencing and persuasion skills
• Organised and a methodical approach
• Determination and drive for results
• Highly organised and able to work in a busy environment
• Diligent and conscientious
• Team player/committed to team as well as individual goals
• Creative Innovator committed to constant improvement
• Good time management skills
• Ability to manage change

Experience:

• Previous experience of working in a Calibration Laboratory environment
• Possess excellent organisational & administrative skills Able to demonstrate proficient level of attention to detail
• Ideally, you will have experience in a similar role
• You will have excellent communication, interpersonal and organisational skills, with a solid understanding of health and safety requirements.

Qualifications

English, Maths & Science

Technical training within calibration

City & Guilds Craft Apprenticeship or NVQ level 3

Valid driving licence

Valid passport for international travel