BytaNation Field Technician - Open Recruiting

About Us: Join Bytagig a cuttingedge IT solutions company as a Field Technician contractor. We are on the lookout for a skilled professional to contribute to our dynamic team. If youre passionate about providing topnotch onsite IT support and have expertise in networking hardware installations and server management we want to hear from you.

About the BytaNation Program: The BytaNation Program aims to build a nationwide network of skilled freelance field technician engineers for efficient managed services. We will provide onboarding and training to qualified technicians.

Responsibilities:

1. Onsite IT Support:
• Respond promptly to onsite service requests within a 2hour radius.
• Conduct installations upgrades and troubleshooting of networking equipment.
2. Hardware Maintenance:
• Install configure and maintain computer hardware components.
• Perform comprehensive hardware diagnostics to identify and resolve issues.
3. Networking:
• Set up and configure networking infrastructure for optimal performance and security.
• Troubleshoot network connectivity issues and implement effective solutions.
4. Server Management:
• Install configure and maintain servers to meet client specifications.
• Conduct routine server maintenance and updates.
5. Documentation:
• Maintain accurate documentation of onsite activities configurations and troubleshooting procedures.
• Provide detailed reports to the IT team regarding service calls and resolutions.
6. Customer Communication:
• Communicate effectively with clients to understand IT requirements and provide clear explanations of technical issues and solutions.
• Ensure customer satisfaction through exceptional service delivery.
7. Collaboration:
• Collaborate with IT professionals and teams to address complex issues and implement robust solutions.
• Participate actively in team meetings contributing valuable insights to enhance overall IT support processes.

Qualifications:

1. Education and Certifications:
• Degree in Information Technology Computer Science or related field preferred.
• Relevant certifications such as CompTIA A Network or CCNA advantageous.
2. Experience:
• Proven experience in onsite IT support including networking equipment hardware installations and server management.
• Familiarity with various operating systems and software applications.
3. Skills:
• Strong troubleshooting and problemsolving skills.
• Excellent communication and customer service skills.
• Ability to work independently and collaboratively in a team environment.
4. Availability:
• Must be available during regular business hours for onsite support within a 2hour radius.

How to Apply: If you are enthusiastic about seizing this exciting opportunity please complete the candidate application form. Additionally please upload your resume and a brief video introduction elaborating on why you believe you are the ideal candidate for this role.

Please note: This is a contractor role (1099) with no set minimum commitment. Youre also eligible to join our BonusGig referral program for increased reward. If a fulltime position opens up well prioritize those already part of our BytaNation program.

We welcome applications from candidates of all backgrounds.
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