Business Support Assistant

6 months contract with a Southeast London based Local Authority

Job Summary:

• Providing efficient and flexible business support to the Complaints Information Governance and DMT Support Service.
  
• Supporting the successful delivery of Directorate wide projects
  

This role is within the Children s Services Department.

Key Duties/Accountabilities:

To provide high quality confidential and proactive administrative and project support that ensures the smooth running of the Complaints Information Governance and DMT Support Service.

To undertake specialist projects and research work on behalf of the service working in collaboration with relevant contacts within and outside the council to ensure satisfactory completion within reasonable timescales.

To assist with diary management for DMT members including arranging meetings / events sending invitations circulating papers and booking venues and refreshments.

As directed to ensure DMT members are appropriately briefed and provided with the relevant materials relating to forthcoming meetings / events.

To support the recording and processing of complaints Individual Rights requests under the Data Protection Act 2018 Freedom of Information Act 2000 requests and Member casework.

To assist with the preparation of responses to complaints Individual Rights requests Freedom of Information requests and casework enquiries.

To be responsible for processing invoices and other financial documentation in accordance with the council s financial and procurement procedures.

To ensure the timely and confidential production of correspondence reports and other documentation using the most appropriate technology and to ensure these comply with the council s communication standards.

To take minutes at meetings and follow up on any resulting actions.

Essential Experience Required:

Knowledge of the current policy issues affecting local government including knowledge of the work of Children s Services.

Experience of providing business support within a highly sensitive and confidential environment.

Experience of working with a wide range of IT packages including Microsoft Outlook Word Excel and PowerPoint.

Additional information to note:

This post is subject to a Basic DBS check.

The closing date for this position is ASAP!