Business Development Director

ulliulpOur client is looking for a Business Development Director to head their sales teamThe Sales Manager coaches and motivates a team sales colleagues to win new customers and maintain and grow business with new customers across their assigned geographical region andor market sector andor area of specialisation They also carry a sales target and so personally generate revenue setting an example to team members in how to deliver excellent businessppstrongKey DeliverablesstrongppThe key deliverables critical for effective performance eg customer satisfaction and a brief description of why it is importantpulliSales wins the role exists to grow revenues with newcustomer wins and to maintain and grow revenues with existing customers These revenues will contribute towards an annual team target The jobholdersprinciple aim is to lead the team to grow revenues and maintain existing revenues whilst maintaining highcustomer satisfactionliululliEffective planning the successful jobholder will lead their team to create and execute an effective sales strategy for their team within the overall group sales strategy Developing leads demonstrating an understanding of customer needsrequirements and progressing them through to closed businessliliCommunication & handover the jobholder will set an example for and lead their team to deliver a quality service including keeping the customer internal colleagues and systems up to date with developments next steps and responsibilitiesliulpstrongKEY RESPONSIBILITIESstrongpp major areas of responsibility with a brief description of the expected activitiesppTeam ManagementpulliPromote the Companys cultural values across the immediate team and seek to incorporate their principles into processes and work standardsliululliInstil a culture of recognising and celebrating good performancebehavioursliululliInsure the team itself and individual colleagues area set clear work standards priorities and Continuous Improvement (CI) objectivesliululliMotivate coach and develop the team on a daily basis Give regular constructive feedback and recognise good behaviourperformance Proactively address areas of poor performance with the team and supportthem to improveliululliIdentify training needs across the team and designsource training that will meet these requirementsliululliInvest in the personal development of the team continuously improving their soft skills customer service technical skills and problem solvingliululliPlan workload and colleague resource levels to meet customer and business expectations Provide weekly reportsupdates on department activity and progress to management as requiredliulpstrongStrategic account planningstrongbrpulliAchieve revenue & margin targets from new partners and customers on a monthly quarterly and annual basisliululliWork with marketing or other internal departments to proactively identify and target partners and customers showcase our products and service and facilitate reference opportunitiesliululliBuild sales approaches for specific partner and customer accountsliululliDevelop and maintain a strong pipeline of opportunitiesliliProvide accurate forecasting of opportunities by effectively progressing sales opportunitiesliulpstrongCustomer relationships & satisfactionstrongpulliRegularly meet and build effective relationships with existing and potential partners and customersliululliDrive the promotion and sale of additional services to or through the partners and direct customersliululliMaintain a detailed knowledge of partners and customer objectives and key personnelliululliSet partner and customer expectations during sales delivery and throughout the contractliululliCoordinate internal teams to deliver to partner and customer expectationsliululliTake personal ownership and escalate on behalf of the partner and customer as requiredliululliUnderstand customers usage and adoption of the solutions they have identify opportunities and drive satisfactionliulpstrongBidtender managementstrongpulliWork closely with presales delivery support and any bidrelated teams to effectively create sell and deliver new business winsliululliMotivate and coordinate any virtual bid team to deliver a quality bidtender ahead of deadlinesliululliQualify prospective partner and customer accounts fully in order to ensure all likely customer questionsinterests are addressed constructively during the sales processliululliTake overall responsibility for delivering any assigned opportunities whether directly managed or through a bid teamliululliIdentify and propose customer success criteria and customer and user experience opportunities within the bid processliulpstrongProduct and sales expertstrongpulliMaintain a broad understanding of key products and technology relevant to the companys services and industry developmentsliululliWork with key partners and customers to understand their industry value drivers and business processesliululliIllustrate business advantage of the companys products and services to customers and other sales colleaguesliululliTrain coach and mentor colleagues in Sales and framing the customer experienceliululliContribute thought and expertise to brandmarketing activities as requiredliululliMentor and advise other sales colleagues in order to assist their developmentclosing of opportunitiesliulpstrongPERSON PROFILEstrongppEssential (E) or desirable (D) knowledge education experience and skillsppstrongEducation &QualificationsSpecialisedTechnicalstrongppBachelors degreeequivalent or substantial alternative experience in appsimilar role typically of at least five years EppSales or Account Management training DppstrongemExperienceemstrongppGood sales experience typically of at least three years DppSubstantial experience in the SaaS or equivalent industry typically of at least Ebrppfive yearsppDemonstrable experience of meeting or exceeding sales targets EppExperience of using a CRM or similar tool EppExperience of selling to channelindirect customers DppExperience of selling to international clients DppWider IT and Telecoms sales experience DppExperience of working within a vertical market (eg utilitieshealthcare) DppTeam leading or mentoring DppemstrongSkills Aptitudestrongempp Excellent interpersonal skills including effective influencing and negotiating EppExcellent selling techniques eg (opening listening closing) EppExcellent communication including presentation skills and being able toppadapt style to suit the audience EppAble to effectively coach and mentor other sales professionals EppNumerate able to provide accurate cost models and achieve margin targets EppAttention to detail able to spot inaccuracies or inconsistencies in materials Ep