Business Analyst IT

Job Description:

Top 5 Skills:
1. Capability to become strong SME
2. Gathers refines and validates complex business requirements interdependencies potential risks and issues
3. Document and translates high level business requirements into functional specifications and manages changes to such specifications
4. Support test cases
5. Experience with Customer Experience projects

• Gathers refines and validates complex business requirements interdependencies potential risks and issues
• Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions
• Assists in the business process design or redesign and documentation as needed
• Translates high level business requirements into functional specifications and manages changes to such specifications
• Facilitates communication and gains commitment between business units to align solutions with business strategies
• Develops complex business cases
• Works on multiple projects as a project team member at times as a project leader
• May coach and mentor less experienced staff
• Assists with facilitating project governance and corporate priorities

Academic/Experience/Competency:

• Bachelors Degree in Computer Science Information Systems Business Administration or other related field or equivalent work experience.
• 5 to 7 years of relevant technical or business work experience

The candidate must display the following technical competencies:

• Indepth knowledge of business requirement and corporate priorities.
• Advanced ability to gather/refine complex business requirements recommend or make decisions on business requirements/interdependencies.
• Advanced ability to develop complex business cases.
• Advanced ability to create impact analyses to make recommendations.
• Advanced ability to present complex positions and strategies for business decisions processes and plans.
• Indepth knowledge of compliance principles.
• Indepth understanding of the business architecture and its relationship to other architectures.
• Advanced ability to assess corporate impacts of changes and recommend strategies to senior management.
• Have the most precise understanding of which IT stakeholders are actively involved in the project and who has the appropriate information for a particular topic.
• Interview stakeholders understand requirements and document them.
• Map asis and tobe process flows.
• Work with the product owner to create user stories with relevant acceptance criteria (i.e the product backlog).
• Work with the product owner to organize the backlog in a system (i.e JIRA).
• Help the team groom the product backlog by understanding the purpose prioritizing the stories organizing the stories and ensuring a complete description of the solution.
• Discuss with all stakeholders (customer technical team and PO) to make sure that there is no gap at any level.
• Prepare documents including design flow and wireframes.
• Put together test plan and test cases and perform UAT.
• Help the product owner refine and maintain the product backlog and project documentation.

Tasks completed on a daily weekly monthly or annual basis project assigned:

• Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions
• Gathers refines and validates complex business requirements interdependencies potential risks and issues

Plus SQL PowerBI/Tableau Salesforce Marketing Cloud Customer Data Platform Treasure Data Qualtrics NPS