Brokerage Operations Manager (Remote)

MAG Markets, as a regulated STP fintech broker, specializes as a Prime Boutique Brokerage in both institutional clients and large-volume retail communities, offering them not only standardized products but, above all, customized solutions combined with excellent and personalized support and maximum transparency and security.

Tasks

For that purpose, we are looking to hire a Remote Brokerage Operations Manager to:

• Lead the initial onboarding and maintenance of access rights for customers and the individual users
• Coordinate with team to ensure proper creation and maintenance of accounts to be used by Trading System Users
• Coordinate with technical staff on systems integrations for customers
• Development and maintenance of procedures required for the operation of the brokerage
• Supervision and execution of all procedural steps required for the operation of the brokerage
• Setup and maintenance of all customer trading profiles
• Creating records and properly maintain them as required by regulation and business requirements
• Manage customer and user feedback enabling useful communication of business intelligence to management contributing to the continuous goal of improving systems, products and procedures
• Maintain an up-to-date knowledge of the market for next-generation brokerages and continue to refine the overall strategy of the product and business as the technologies and market evolve

Requirements

• At least 2 years of work experience in an brokerage trading operations environment
• Ability to work in high intensity environment on a regular basis
• Available on-call personally around the clock to respond to issues that may require immediate resolution/escalation
• Experience with Trading and Brokerage software solutions
• Ability to develop relationships with internal and external stakeholders as well as customers, and work with all levels within the organization. Proven ability to influence cross-functional teams that do not directly report to you
• Strong problem-solving, verbal and written communication skills, also planning, organizational and presentation skills
• Ability to work remote in a professional and effective way

Benefits

• Working with a young and dynamic team with a great spirit
• free time management
• appropriate salary with bonus program
• Personal development program