BOUTIQUE HOTEL MANAGER
Our client is looking for a Boutique Hotel Manager to be based in Naivasha.
Duties
Manage all aspects of the hotel operations; this includes guest satisfaction revenue management employee staffing & development sales & marketing front desk housekeeping maintenance and other administration needs.
Marketing and promoting the business managing work schedules and providing service delivery that exceeds guests expectations
Setting revenue and guest satisfaction targets and ensuring that these are met
Managing budgets and finances and controlling expenditure
Overseeing larger events such as weddings or corporate conferences and ensuring that customers are satisfied
Recruiting training and managing the hotel s employees
Carrying out regular inspections of a hotel s property and amenities and organising necessary maintenance
Ensuring compliance with health and safety legislation and licensing laws and ensuring that the necessary security is in place
Implementing and reviewing standard operating procedures to continuously improve a business
Proactively seeking opportunities and ways to maximise revenue and develop service delivery
Monitoring employee performance and offering regular evaluation meetings designed to improve services
Supports sales and marketing efforts by providing marketing research analyses and support.
Requirements
JOB REQUIREMENTS
Diploma/ Bachelor of Business Administration Hotel Management or any other related field
Proven track record as a Hotel Manager with a minimum of 5 years working experience knowledge of the industry
Selfdriven individual and result oriented
Manage all aspects of the hotel operations; this includes guest satisfaction revenue management employee staffing & development sales & marketing front desk housekeeping maintenance and other administration needs.
Excellent writing and communication skills both in English and Kiswahili
Exceptional Skills in leadership Management planning within budgetary constricts and interpersonal skills
Logical thinker with excellent analytical mind
Charismatic and approachable personality able to connect and inspire others
Qualified candidates should send an application letter and Resume.