Bilingual Customer Care Agent

Begin Your Customer Service Journey in Athens (For German Speakers)!

Are you proficient in German and driven by a desire to assist others Were seeking a Bilingual Customer Advisor to become a valued member of our energetic team in Athens Greece!

Why Youll Be Excited About This Opportunity:

• Competitive Compensation & Benefits: Earn 19320 annually (inclusive of a 14thmonth pay) coupled with a 500 signing bonus private health & life insurance performance incentives and 25 days of annual leave.
• Flexible Work Schedule: Select your preferred work hours either 8:00 AM to 11:00 PM or 9:00 AM to 8:00 PM Monday to Sunday.
• Hybrid Work Approach: Commence with onsite training in Athens followed by a transition to a hybrid work setup (combination of office and remote work) postprobation.
• Opportunities for Growth & Development: This permanent position presents avenues for career progression within a flourishing tech firm.
• Support for Relocation: Settle into Athens with a threeweek stay in a quality hotel and receive up to 300 in relocation assistance (for candidates relocating from abroad).

Your Responsibilities:

• Serve as the welcoming voice for our German clientele addressing inquiries and resolving issues over the phone.
• Guide customers in utilizing our online accommodation booking platform.
• Employ your adept problemsolving abilities to troubleshoot issues and devise solutions.
• Maintain accurate documentation of customer interactions in our system.
• Adhere to high standards of customer service to ensure a positive customer experience.

The Ideal Candidate:

• A native or fluent German speaker.
• Proficient in English (C1 level).
• Possession of a high school diploma or higher education.
• Demonstrated proficiency in problemsolving and troubleshooting.
• Passion for delivering outstanding customer service.
• Capability to work both independently and collaboratively within a team.
• Thrives in a fastpaced and dynamic environment.

Eager to kickstart your customer service career in a dynamic setting and explore the captivating city of Athens Apply now!

Remote Work :

No