Back End Engineer Remote

Who We Are

Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We’ve helped transform hundreds of MSPs & solution providers worldwide! With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs.

Who You Are

As Backend Engineer you will Investigate, create, and implement the solutions for many technical challenges using cutting edge technologies, including building/enhancing the current processing platform enabling work of software used by countless users. You will work closely with internal teams to code, configure, assist, support and test current code to ensure team and organizational objectives are met.

What You’ll Do

• Obtain tasks from the project lead or Team Lead (TL), prepares functional and design specifications, approves them with all stakeholders.
• Ensure that assigned area/areas are delivered within set deadlines and required quality objectives.
• Provide estimations, agrees task duration with the manager and contributes to project plan of assigned area. • Evaluating existing data systems.
• Develop best practices for data coding to ensure consistency within the system. • Updating and optimizing local and metadata models.
• Evaluate implemented data systems for variances, discrepancies, and efficiency.
• Troubleshoot and optimize data systems.
• Understand the business drivers and analytical use-cases and translate these to data products
• Design, implement and maintain pipelines that produce business critical data reliably and efficiently using cloud technology
• Address area-level risks, provides and implements mitigation plan.
• Report about area readiness/quality, and raise red flags in crisis situations which are beyond his/her AOR.
• Be responsible for resolving crisis situations within his/her AOR.
• Initiate and code reviews, create code standards, conventions, and guidelines.
• Suggest technical and functional improvements to add value to the product
• Collaborate with other teams.
• Develop scalable RESTful services
• Develop code that is unit, integration and end to end tested
• Design and develop scalable

Qualifications:

• Experience with AWS infrastructure management
• Proven 5+ years of experience in designing scalable systems (APIs)
• Strong understanding of testing • Experience with backend and API development (Node.js) • Understanding of unit testing (Jest/Enzyme/React Testing Library preferred)
• Familiarity with end to end testing (Cypress.io preferred)
• Familiarity with build pipeline and Continuous Integration
• Experience with Docker
• Fluency in English and excellent communication skills
• Ability to contribute to the planning, design, and development of environments for new and existing applications.
• Bachelor’s degree in Computer Science, IT, Business Administration, Commerce or in a related field is preferred
• A minimum of 5 years’ experience leading a customer service function in a fast-paced, multi-project and multi-customer IT environment
• A minimum 5 years’ experience in software development, release engineering, configuration management
• ITIL Certification is preferred
• Strong understanding of SDLC - software lifecycle and application release processes
• Proven experience in the design, development, and implementation of software and hardware solutions, systems, or products
• Familiarity with source code repositories and build management tools, i.e. Jenkins, Ansible, SVN, Bitbucket Server, Xcode, ANT
• Experience with SaaS or CRM applications, i.e. Salesforce • Experience in scripting utilities, i.e. Python, PowerShell, Apex, Shell, Batch
• Familiar with databases and query languages, MSSQL, Oracle
• Applicable work experience with change, configuration, build and release management processes
• Proven analytical abilities as well as diagnostic and problem-solving skills
• Experience working with Oracle (Oracle Cloud Infrastructure)
• Highly service-oriented, flexible and motivated
• Must have excellent customer-service, listening, communication and problem-solving skills
• Must have excellent leadership and collaboration skills to facilitate continuous service management improvement across IT functions
• Must have experience leading or participating in agile and / or lean initiatives
• Strong facilitation, coordination and interpersonal skills
• Ability to raise, resolve and close issues to the satisfaction of all stakeholders
• Ability to work independently under minimal supervision
• Great attention to detail, able to prioritize and produce accurate results under deadline • Ability to consistently meet required deadlines
• Experience with cloud-based applications (SaaS) and CRMs • Experience with issue tracking management, i.e. Jira
• Familiar with Agile concepts and methodologies, and ETL systems

What We Offer

• Remote work
• Competitive compensation & benefits package
• Company Perks
• Company events, recognitions, and celebrations
• Career development and growth opportunities…