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Azure Containers Support Engineer
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Azure Containers Sup....
TST Poland
drjobs Azure Containers Support Engineer العربية

Azure Containers Support Engineer

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1 Vacancy
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Job Location

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- Poland

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 2652508

Role Description

  • Supporting Azure Containers customers with Azure Cloud Containersrelated technical concerns and questions.
  • Reviewing and understanding Cloud configurations and scoping the correct level of troubleshooting and Cloud resource types that are of concern in each issue case.
  • Incident/Support case logging categorization prioritization assignment coordination and communication until resolution.
  • Coordination with advisors and other related support teams.
  • Take ownership of user incidents/requests and follow up the status on behalf of the user and communicate progress in a timely manner.
  • Drive the issue / support request from first customer interaction to final resolution of Containers related issue.
  • KEY RESPONSIBILITIES

  • Demonstrate ownership of incident tracking triage mitigation and resolution.
  • Demonstrate strategic thinking quantitative and analytical skills and collaboration.
  • Ability to work under stress and handle crisis situations.
  • SKILLS

    • Strong skills in Cloud based tech solutions broadly.
    • Very strong skills in Azure Containers architecture operations and troubleshooting ACR ACI AKS primarily.
    • Excellent analytical and troubleshooting skills.
    • 2 years of cloudbased tech experience (Preferred).
    • Strong fault analysis/determination and problemsolving skills.
    • Communicate and collaborate effectively in English. Excellent written and verbal communication skills are must.
    • Able to perform work under continuous deadline pressure.
    • Documenting troubleshooting and problemresolution steps.

    Employment Type

    Full Time

    Key Skills

    • Ruby
    • Mac Os
    • Computer Networking
    • Windows
    • TCP
    • Customer Support
    • Linux
    • Shell Scripting
    • VPN
    • Dns
    • Technical Support
    • Troubleshooting

    About Company

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