Avaya SME
Posted on :
24-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
24-02-2024
Job Description
Req ID : 2573111
JD : UC CC SME
Responsibilities.
Position will perform support for the IP Telephony services including:
Required:
- 10 to 12 years of experience in handling Enterprise Telecom/ VOIP operation as a SME.
- Minimum 10 years of experience in managing Avaya UC and Avaya contact center and MS Teams UC and CC technologies.
- Good knowledge of VOIP Networking network protocols and routing.
- Good working knowledge on Avaya Communication Managers Avaya 6.x 9.x 10.x Nice Voice recorder
- Handson experience on Audiocodes SIP gateways ( preferred)
- Demonstrated thorough understanding of Voice Gateways Protocols (H323 SIP and MGCP CCS CAS) in providing solutions to customer.
- Assess and analyze Call Flows network quality issues security SIP SCCP H.323 and MCGP protocols.
- Circuit Type DTI (E1/T1) PRI (E1/T1) BRI SIP trunks
- Knowledge of IPT Network.
- Basic ITIL.
- Good communication skills.
Certifications:
- Avaya certified Design Associate
- Avaya certified implementation specialist
- Avaya certified support specialist
- Audiocodes certified (Preferred)
- Nice certified (Preferred)
Employment Type
Full Time
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