AV Support Specialist

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Hope you are doing well
Please go through the JD. If you are interested please share your updated resume.

Role: AV Support Specialist
Location: Austin TX/ Santa Clara (Day 1 onsite)
Type: Full Time (FTE)

Qualifications

• Experienced in AV installations (cable management device add move change) and operations support (daily test and bre in a large corporate environment and an understanding of audio/video signal flow
• Understanding of basic networking technology video transmission over network
• Be able to troubleshoot video conference rooms
• Experience in conference room support and weekly health check
• Crestron conference room control system experience

Responsibilities

• The ideal candidate will have a track record of supporting AV operations in a commercial enterprise environment has expertise in AV systems along with excellent interpersonal and written communication skills
• Provide break fix and troubleshooting support for AV systems and related technologies in the conference rooms offices
• Expert in AV systems and devices installation and proactive operations maintenance service
• Support daily room sweeps and related escalations of conference rooms digital signages LED walls meeting spaces etc
• Showcasing your expertise with a range of hardware components and software applications from Crestron and poly and QSC
• Provide support for events setup and decommission
• Service Conference Rooms (Teams) and User Cubical for breakfix resolve issues triage incidents and requests of vario

• Support commissioning/installation and turnover of new conference rooms and other AV areas
• Work with projectors sound systems microphones sound mixing equipment overhead projectors video equipment adjust video screens virtual conferencing systems AV racks and speakers
• Tracking and coordination of Conference Room upgrade/new install
• Investigate and troubleshoot issues with Audio/Video equipment
• Engage required 0EM support to investigate and resolve the issue