AU Mortgage Broker Assistant ZR278JOB

This is a remote position.

• Client file preparation
  
• Review and verify borrower information such as employment and identification
  
• Drafting applications in AOL
  
• Communicate with borrowers lenders and other parties involved in the mortgage process to ensure timely and accurate completion of loan applications
  
• Maintain accurate and uptodate records of all loan applications and related documentation
  
• Provide exceptional customer service to borrowers answering questions and addressing concerns throughout the loan process
  
• Complete file audit checklists for compliance and updates files as needed
  
• Assist with other administrative tasks as needed
  
• Training and research on industry tools systems and software for continuous improvements and efficiencies gains Basic monthly reporting on files commissions and business activity
  
• Monitor and manage social media accounts
  
• Assist with travel arrangements including flights hotels and car rentals
  
• Perform general administrative tasks such as data entry filing and record keeping
  

Requirements

• Prior experience in Australian mortgage broking industry and process of 12 years is advantageous but will consider less experience based on potential. Experience would be a previous role that involved the following activities:
  
• Tertiary education in finance/economics preferred
  
• Experience working as a Virtual Assistant Executive Assistant or in a similar role
  
• myCRM knowledge
  
• Able to do pricing and lodge details through AOL
  
• Loan processing and lender communications and followups for file status Desirable skills
  
• Strong background in accounting and finance is preferred
  
• Ability to understand and interpret data
  
• Highly motivated and goaloriented with excellent customer service and communication skills
  
• Excellent English communication skills both written and verbal
  
• Knowledge of office software such as Microsoft Office and Google Suite
  
• Strong organizational and time management skills
  
• Ability to work independently with minimal supervision
  
• Attention to detail and strong problemsolving skills
  
• Flexibility and adaptability to changing priorities and tasks
  
• Passionate to learn and grow with the business
  
• A positive and cando attitude
  
• Proactive
  
• Organized and proven ability to manage multiple tasks
  

Benefits

• Permanent Workfromhome setup
  
• Companyprovided equipment
  
• Secondary WiFi Modem
  
• 100% conversion of UNUSED leave credits
  
• HMO on Day 1
  
• Grab Voucher every month
  
• Birthday Gift
  
• Loyalty Gift
  
• Christmas Gift
  
• WorkLife Balance
  
• Active employee engagements physically such as Christmas Party & Team Building and virtual events such as townhall with prizes