Asterisk Developer

Overview

Key Responsibilities

• Design develop and maintain Asteriskbased telephony solutions and applications.
• Managing maintaining and configuring the existing Asterisk IPPBX and integrating it with various other forms.
• Integrate Asterisk with VoIP and PSTN technologies to facilitate effective communication.
• Customize and enhance existing telephony systems to meet specific business requirements.
• Collaborate with crossfunctional teams to gather requirements and implement telephony solutions.
• Profile Expertise in working with telephony protocols like SIP SDP RTP and Web RTC
• Ability to integrate MySQL and other databases with IPPBX for reports.
• Prior Exposure to CTI IVR any Agent Desktop Application
• Conduct testing and troubleshooting of Asterisk configurations and applications.
• Optimize system performance and ensure high availability of telephony infrastructure.
• Develop scripts and applications to automate telephony processes and tasks.
• Perform system monitoring maintenance and upgrades to ensure stability and security.
• Provide technical support and assistance to end users and internal teams for telephonyrelated issues.
• Document system configurations processes and procedures for telephony solutions.
• Stay updated with industry trends and best practices for telephony and VoIP technologies.
• Contribute to the continuous improvement of telephony systems and processes.
• Participate in the evaluation and selection of telephonyrelated hardware and software.
• Collaborate with vendors and service providers for telephony system deployments and integrations.

Required Qualifications

• Bachelors degree in Computer Science Telecommunications or related field.
• Proven experience in developing and customizing telephony solutions using the Asterisk platform worked in UC or CC projects integrating Asterisk/Free Switch IPPBX with web applications.
• Proficiency in VoIP protocols SIP and telephony integrations.
• Handson experience in Linux with very good exposure to Linux administration PHP MySQL C# and web maintenance.
• Experience in designing solutions and programming with AGI AMI and ARI interfaces for more than 2 projects involving such interfaces with external applications.
• Familiarity with telephony hardware including PBX systems and SIP devices.
• Ability to diagnose and resolve telephony system issues and performance bottlenecks.
• Understanding of network protocols TCP/IP and QoS for telephony communications.
• Excellent problemsolving skills and attention to detail in telephony system configurations.
• Certifications in Asterisk VoIP or related telephony technologies are a plus.

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