Asst IT Manager -Japanese Bilingual

Position Summary: In collaboration with IT Manager ensure streamlined operations of the IT function in alignment with the organizations business objectives by planning coordinating and executing ITrelated activities through management and oversight of the outsourced IT service.

Essential Duties/Function:

1. Oversee IT Systems and Infrastructure in collaboration with IT Manager:

Ensure the smooth and secure operations of all technology equipment and functions including outsourced system in accordance with corporate requirements and SEC guidelines.

2. Collaborate with external IT vendors:

Liaise with external IT Vendors to provide beneficial technology solutions for daytoday operations and facilitate the achievement of strategic goals and objectives.

3. Manage IT Projects:

Execute the planning and completion of internal ITrelated project (focusing on the PJ with the main IT vendor) 4. Establish and maintain a Robust IT Security Environment:

Assist the IT Manager with implementing and governing security controls access management monitoring and compliance measures.

5. Support IT Risk Management:

Assist the IT Manager with security risk assessments DR/BCP tests and security reports/policies/rules. 6. Manage the User Environment: In collaboration with IT Manager oversee network access storage hardware set up and software installation.

7. Lead User Support:

Oversee the ITHelpdesk in providing troubleshooting user manuals and IT issue guidance. Investigate and resolve complex matters with the IT vendor when escalation is necessary.

8. Enhance Employee IT Communication & Training:

Communicate with employees at all levels regarding various support needs. Organize training and meetings to cover topics such as security practices and productivity tools.

9. Stay abreast of changes in technology:

Research and recommend new technologies for business efficiency in accordance with company goals. 10. Perform Miscellaneous duties as assigned.

Experience/Qualifications:

Bachelors degree in computer or technologyrelated field or equivalent work experience.

At least 5 years of related experience preferably within the financial sector.

Previous experience working with outsourced IT vendors.

Fluency in Japanese and English required.

Ability to troubleshoot and ensure data security.

Individual must possess sound problem solving and assessment capabilities.

Strong analytical organizational and interpersonal skills required.

Remote Work :

No