Associate Workers Compensation Claims

*This job is onsite 4 days per week in Boston WFH 1 day per week*

The Workers Compensation Claims Associate will support management of Workers Compensation claims to resolution of each claim that is compatible with the goals of Wayfair and that returns the injured team member to work at the earliest possible time. Provide technical support and monitor activity of the Third Party Administrators (TPA). Responsible for daytoday activities of claims and communication to all business units. Help support the Workers Compensation Sr. Manager with coordinating a team of site level Safety Supervisors to help create and sustain the safety culture at Wayfair. This associate must demonstrate the ability to build trust and confidence with the management and associate teams.

What Youll Do
Work Comp claims resource to Corporate and business unit management and supervisory personnel.
Monitor workers Compensation claims including close supervision of large and/or severe cases.
Consult with attorneys adjusters and carriers regarding claims or claims services.
Support companywide Return to Work/Transitional duty program.
Attend claims reviews.
Assist in the review of outside claims administrators (TPA) for effectiveness and cost containment.
Assist claims Manager in projects other efforts
Manage workers compensation program claims management and injury management.
Open review and process claims ensure program conformance to applicable laws and regulations prepare required reports and monitor and evaluate the program activities to ensure the delivery of quality services.
Respond to and resolve difficult and sensitive inquiries and complaints; evaluate problems and take appropriate action to resolve issues/concerns; advise injured employees of their benefits.
Interface with physicians attorneys employees and management; coordinate returntowork plans; coordinate and monitor rehabilitation plans for injured employees.
Develop strengthen and sustain productive and collaborative working relationships with all levels of the organization

What Youll Need
Ability to quickly learn claims process legal and regulatory requirements and state specific requirements regarding workers compensation claims
An ability to identify areas of opportunities that can help streamline claims handling or improve workplace safety
Ability to handle high case load set priorities strong organizational and time management skills.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals including individuals with disabilities. As part of this commitment Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process please let us know by completing our .

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About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industryleading technology and creative problemsolving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.

No matter who you are Wayfair is a place you can call home. Were a community of innovators risktakers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and wellpositioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.

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