Assistant Professional 1

Operations Assistant
Monday Friday 8am 4:30pm CST Onsite 100%

Responsibilities:
assist in the effective liaison support and assistance between customer services department and rest of organization maintaining mechanisms for surveying and measuring customer satisfaction and disseminate feedback to the appropriate internal entities using the CRM system to manage the functions of receiving assessing analyzing resolving and documenting customers issues and complaints in accordance with agreed requirements
provide general administrative support to the team to include filing data entry typing and assisting in the management of communications and paperwork managing diaries assisting with travel arrangements/organization looking after visitors and assisting with general reception and telephone duties
POR completion for ordering parts for repairs. Includes sending to buyer and tracking after parts have been ordered by buyer
GR (goods receivables) work with receiving department and perform GR s for items received
assist Manager to make improvements and implement required changes
assist document administrator to liaise with external agencies as it relates to customer service matters
ensure compliance to relevant codes legislation and procedures including health and safety. Update SESIS report and complete annual reports
Update and support all Safety programs and procedures. Track due dates for safety requirements and communicate to manager.
maintain accurate records/documentation associated with your work
Fleet maintenance tracking through Wheels program
immediately report problems/failures that may impact on the organization and/or its clients/customers to Line Manager
responsibly use resources and control expenses to meet agreed budgetary controls
interact and cooperate with all members of the organization its suppliers and clients/customers
From time to time you may be expected to be part of special projects as are reasonably required of your job role.
Manage basic HR topics; welcome packages for new employees administration of onboarding process I9 employment verification etc.
Backup Document administrator as needed to keep flow of office responsibilities current

Qualifications:
* High school diploma or staterecognized GED required; Associate degree preferred
* Excellent organizational and interpersonal skills
* Proficient in Microsoft Office (Outlook Word Excel Power Point etc.)
* Experience with SAP
* Good verbal and written communication skills in English
* Qualified applicants must be legally authorized for employment in the United States and must not require employerbased support or sponsorship now or in the future