Assistant Fitness amp Recreation Manager - Marriott International Inc

JOB SUMMARY

The Assistant Fitness & Recreation Manager plans and runs all aspects of the outdoor recreation which includes the swimming pools beach marina island & indoor areas such as reception area hammam & memberships. Reports directly to Director of Royal Beach Club and ensures the smooth running of the entire recreation department when Director of Royal Beach Club is off duty.

He/she will take full responsibility for ensuring that the highest standards are met this will include training the recreation team conduct weekly KRAs with key team members departmental meetings and daily hotel meetings. The Assistant Fitness & Recreation Manager is also responsible for the upkeep and maintenance of the area which is to be directly report to and followed up with engineering and outside contractors when needed. The Assistant Fitness & Recreation Manager will implement new company strategies and will advise on enhancements and CAPEX.

Primary Responsibilities:

• Achievement of Gallup goals for OSAT Pool OSAT Beach and OSAT Fitness
• Responsibility for entire Sports Club financial and business operations including memberships in the absence of other leaders.
• Implementation of new pool and beach service initiatives to foster customer focus.
• Review and analysis of existing operational processes (SOPs) to ensure service delivery is exceeding expectations in all areas.
• Enhancing of water sports and marina services
• Continuous improvement of the facility in terms of renewing equipment brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.
• Maintain highest safety and security levels for all guests in the resort.
• Being present in the operation for personalized guest interaction i.e. lead and participate in creating guests preferences data base anticipate needs.
• Coordination of daytime and overnight cleaning to ensure that the pool beach and resort facilities are impeccably clean at all times.
• Continuously obtain feedback from members and guests about the services and facilities
• Embrace community footprints and engage guests in these activities.
• Exceed revenue goals & profitability by :
  • Inventory management reduce expenses
  • Create new revenue centers : waters ports packages etc.
  • Evaluate potential marina members
• Monthly financial reports and P&L statements forecast accuracy CAPEX etc.
• Integration with health cub business operations. Works closely with cobusiness leader to have an understanding of fitness center operations swimming pools reception hammam membership tennis academy operations swimming etc.

Work Experience:

• Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The RitzCarlton or another hotel company.

Education:

• University Degree required or equivalent
• Hospitality Industry Certifications
• Marines and Water Sports instructing Certifications is preferable

Every day we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the Gold Standards of The RitzCarlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The RitzCarlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team you will learn and exemplify the Gold Standards such as our Employee Promise Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The RitzCarlton you join a portfolio of brands with Marriott International. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.