Area Manager

Reporting to the Head of Pharmacy and working closely with the heads of Services Retailand HR you will be supporting Managers to optimise financial performance whilst ensuringpatient safety quality and high standards are always met. We are looking for someone whois passionate about improving and seeking ways to generate growth and maximise revenue.

Purpose:

Responsible for the management and performance of a cluster of around 20 pharmacies.

You will build capable and competent teams to deliver the best community pharmacy

experience focusing on delivering KPIs and budgets ensuring patient safety and that

exceptional and high standards in performance are delivered across the Group.

Operational:

To regularly visit each pharmacy to drive business performance and lead best

practice in operational standards

Use available data and tools to diagnose analyse and formulate plans to drive

profitable growth of RX Services and OTC whilst delivering against budgets

Provide clarity and purpose to Pharmacy Managers to deliver business goals

Communicate in an effective and consistent way ensuring everyone in the branches

has clarity focus and accountability

Build highly capable engaged and diverse teams through performanceled culture

Delivers excellent standards through ensuring the delivery of regulatory professional

and NHS standards

Develop and maintain a comprehensive understanding of Community Pharmacy and

factors influencing the market

Embed ethos of excellent customer service throughout the Region

Ensure appropriate staffing levels and skill mix are maintained with each pharmacy

Optimise processes within the pharmacy to maximise efficiency

Support the digital transformation process already well underway in our pharmacies

High Performance Team:

Effectively coaching Pharmacy Mangers and their teams flexing leadership style as

required

Build highly capable engaged and diverse teams through leading performanceled

culture

Actively ensure engagement with all learning and development opportunities across

the Region

Contribute to the effective working of the wider Operations team by sharing best

practise and supporting colleagues

Utilise appropriate communication and engagement tools to ensure that all

pharmacies are up to date on area performance and priorities

Facilitate positive working relationships between individual branches head office and

warehouse

The ideal candidate will:

Be a qualified pharmacy professional

Have knowledge and experience in multisite management specifically in Pharmacy

Be a great communicator both in 1:1 and group situations

Be exemplary in working to lead and deliver the business plans

Be an excellent leader with the ability to coach and develop individuals and teams

Have a passion with keeping up to date with your own learning and development

Have ability to follow and take lead from the Company Directors Senior Leadership

team and Head Office to execute company strategy

Be able to build and maintain highly effective professional networks through building

relationships with internal and external stakeholders

Have a sound understanding of NHS Company and GPHC requirements