Our client the world s largest content recommendation platforms delighting audiences with engaging personalized content recommendations while serving as the primary engagement partner and platform for the world s top digital media companies.
The cleint is looking for a AR & Collections Analyst who would play a crucial role in the financial operations of a company by managing and optimizing the accounts receivable process. To manage collections of accounts receivable on a global portfolio and ensure maintenance of its credit quality. To provide timely internal reports and analysis on debtor balances cash collections and bad debts whilst maintaining professional contact with customers.
This role will report to the Team Lead AR based in India with a dotted line to the Director of Finance located in Gurgaon. (Awork from home job if candidate is in Gurgaon hybrid model is preferred)
Main Responsibilities:
- Contact customers (agencies publishers and brand clients) by telephone email and letter to encourage collection in assigned portfolio
- Maintain positive relationship with our customers by providing excellent service
- Maintain notes on follow up and contact within NetSuite (our ERP system) and Salesforce (CRM)
- Handle cases and Financial Requests relating to customers AR position via Salesforce
- AR and Badebts management
- Issue reminder and legal notices to customers based on the Credit Control policy
- Collaborate with Internal Sales AMs Finance Legal and billing teams in order to resolve discrepancies in a timely manner
- Monthly reporting metrics on performance of portfolio
- To assist in setting credit limits for new and existing customers where needed
- Assist with customer credit card matters such as cc charges refunds chargebacks
- Other adhoc projects
Required:
- Minimum 3 years experience in an Accounts Receivable / Collections role
- Ability to adjust priorities quickly under pressure to meet deadlines
- Proven results in reducing debtor days
- Effective communication skills
- Proactive attitude ability to take initiative to get things done
- Possess strong Microsoft Excel and IT skills
- Mandatory :Expertise in language(German/Hebrew;any one)
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