Employer Active
- India
Not Disclosed
Salary Not Disclosed
1 Vacancy
JD:
Resolving or escalating issues from submission/detection to fulfilment/resolution. You will be working a rotating schedule (including oncall shifts) within your team and your primary duties include proactive and reactive service monitoring technical triaging incident management and providing status updates and communications to management as required. This candidate should have a passion for automation and quality. An understanding of the interaction between Legacy and Current Systems OnPremises and Cloud and most importantly the desire to constantly make things better. Other responsibilities would include:
Identifying common issues and working toward long term solutions
Excellent problem solving/analytical skills
Maintaining & monitoring production applications and systems.
Internal documentation
Working closely with management DevOps and Engineering teams to execute on tasks.
Work on defined SLAs to make sure that our client receives the best of the services
Identifying opportunities for process improvement.
Must be able to manage and prioritize multiple work requirements
Ability to work independently and in a team environment
OnCall duties as required.
Role Requirements / Desired Skills :
Bachelors degree in Computer Science Information Technology or related field
2 experience working in role of Support Engineer / Product Support Engineer / Application Support Engineer
Ability to read and write various programming languages such as Java .Net SQL.
Experience with and knowledge of both Relational and Non Relational Databases and Data Stores. (MSSQL MongoDB Kafka etc.)
Experience with AWS or other cloud platforms
A proficiency in Networking in both Physical and Cloud Environments.
Superior written and oral communication
Ability to work independently and as part of a team
Problem solving skills necessary
Excellent time management skills
Passion for data attention to detail intellectual curiosity and a love of problemsolving
To proceed ahead please shar
Full Time