Application Analyst

Job Brief:

• Remote position can be located anywhere in the US.
• Will need to have some flex to PST hours at times but team is located across US so should be mostly local working hours.
• Heave application vetting and documentation of processes and application SOPs for any application that will be absorbed into PowerSchool environment mostly dealing with acquisition applications. Will be a highly collaborative role so candidates need to be very strong communicators across ALL levels and types of stakeholders. Communication will be both internal (PowerSchool) middle ground (acquired orgs) and external (vendors/application orgs).

Description:

In this role you will be responsible for managing and maintaining SaaS applications ensuring their availability security and access management. You will collaborate with crossfunctional teams to streamline processes and support endusers in utilizing SaaS tools effectively. Overall the Application Analyst acts as a liaison between business stakeholders and technology experts ensuring that IT solutions effectively meet the organizations needs and contribute to its overall success.

Responsibilities:

• Develop author and continuously maintain comprehensive documentation for SaaS applications covering configurations integrations user access administration and visual representations.
• Manage application licenses subscriptions renewals and compliance to ensure efficient use and costeffectiveness. Perform monthly audits to remove users who havent signed in within the specified policy timeframe.
• Update the application inventory to accommodate the frequent changes in our dynamic inventory while ensuring that the categories accurately represent PowerSchools application landscape.
• Collaborate with the IT Service Management (ITSM) administrator to create tickets for access requests or application changes.
• Evaluate PowerSchools software portfolio to pinpoint prospects for streamlining standardizing or retiring redundant or underutilized applications.
• Collaborate with the application owner to enforce security protocols to ensure compliance with the organizations security standards. This involves administering user authentication and access controls established by the Information Technology team.
• Conducting monthly assessments of applications to ensure that access management has been correctly during the access management process.
• Complete assigned projects within the established timeframe and regularly update on the progress throughout the project duration. Maintain communication with application owners to ensure they are following the designated timeline. Escalate when necessary in cases of resistance or when it becomes apparent that the project will not be delivered on schedule.
• Perform additional responsibilities as delegated or as required.

Requirements:

• Bachelors degree in Information Technology or Computer Science (BA/BS) along with a minimum of 2 years of progressive experience in analytical roles with increasing responsibilities or an equivalent level of experience.
• Demonstrated ability to work cohesively as part of a team actively contribute to group discussions and support colleagues in achieving shared goals.
• Possesses good communication skills to coordinate resolve queries with stakeholders and maintain professional interactions with stakeholders and other team members.
• Must have strong analytical skills to develop plans and reports as well as to provide recommendations.
• Must be able to assess request from business effectively and translate to business case.
• Ensure the consistent meeting of deadlines commitments and expectations pertaining to team projects tasks communication timelines and adherence to policies.
• Contribute to a culture of teamwork open communication and mutual respect.
• Demonstrated proficiency in Smartsheet Lucidchart MS Office applications and various other productivity tools.

Must Haves:

• 2 years experience in Application or Systems Analyst roles
• High levels of familiarity with SaaS based enterprise and small org applications
• Excel Smartsheet SharePoint experience needed
• Can demonstrate significant examples of creating process documentation logs
• Ability to demonstrate high levels of communications across all levels of stakeholders