Alterations Consultant

Our Alterations Consultant is an independent contractor responsible for completing all fittings and alterations for our customers. Responsibilities include:

• Interface with Customers by phone and in person on the sales floor.
  
• Attend Fittings (first fittings and pickups)
  
• Offers fit and alterations consultations and estimates.
  
• Communicate how alterations play an important role in perfecting the dress and promote all alteration services and personalization options
  
• Perform and oversee all alterations fittings sewing steaming pressing and spot cleaning of garments to company standards.
  
• Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer
  
• Welcomes all customers with genuine and friendly enthusiasm and communicates clearly and concisely by problem solving and excellent conflict resolution.
  

Requirements

• While performing the duties of this job the employee is required to stand walk and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop kneel crouch or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance as well as use peripheral vision and depth perception and be able to look at read and use a computer and all other electronic devices for long periods of time.
  

Education & Credentials:

• Prior seeing experience required preferably in bridal and/or special occasion production environment
  
• 12 years prior retail experience in an apparel or specialty store environment
  
• Prior experience with computerized POS system and ability to use one
  

Benefits