AGENCY MANAGER

1. for

• Agent Recruitment
• Agent Development
• Meet Business targets
• Customer Centricity

• Develop various sources of agent hiring & build a team of agent & agent pipe line.
• Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
• Implementation of MNYL GOLD process and adhere to the business norms
• Follow agent 9 pointer hiring mechanism & other hiring norms

• Ensure product knowledge by ways of training
• Field demonstration (FOD s)
• Development of agent prospecting habits calling habits and work habits.
• Work with agent on planning and reviewing of activities and goals.
• Identify the training needs of the agent and work with Trainers to improve the same

1. Meet Business Targets

• Achievement of monthly quarterly & yearly business plans.
• Improve agent productivity & persistency by regular PRP/IID/GID etc
• Ensure companies product mix sales ration and adhere to the business norms.
• Maintain agent pro activity as per business plan

• o Customer Centricity
• Be brand ambassador & a customer champion
• Follow sales practice to develop deep customer loyalty
• Hold periodical customer meet to understand customer pulse & need
• Ensure customer queries are responded to satisfactorily as per MNYL standard.

• Sourcing & Selection capability
• Nurturing & Developing talent
• Result orientation
• Customer centricity
• Planning & Execution

1. Achievement of business plan & GPA
2. Recruitment / Development & Activisation of agent as per plan.
3. Persistancy as per MNYL grid
4. Achieve GOLD Score as per MNYL standard
5. Number of EC/MDRT agent

Minimum Education:

1. Graduate.

Candidate Specification

1. Age not less then 24 years to 40 years
2. Work experience not less then 2 years.
3. Average Loyalty of 1.5 years per Organisation.

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