Job Summary:
Agent Recruitment
Agent Development
Meet Business targets
Customer Centricity
Key Responsibilities:
a. Recruitment
Develop various sources of agent hiring & build a team of agent & agent pipeline.
Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
Implementation of GOLD process and adhere to the business norms
Follow agent 9 pointer hiring mechanism & other hiring norms
a. Development
Ensure product knowledge by ways of training
Field demonstration (FOD s)
Development of agent prospecting habits calling habits and work habits.
Work with agent on planning and reviewing of activities and goals.
Identify the training needs of the agent and work with Trainers to improve the same
a. Meet Business Targets
Achievement of monthly quarterly & yearly business plans.
Improve agent productivity & persistency by regular PRP/IID/GID etc
Ensure companies product mix sales ration and adhere to the business norms.
Maintain agent pro activity as per business plan
o o Customer Centricity
Be brand ambassador & a customer champion
Follow sales practice to develop deep customer loyalty
Hold periodical customer meet to understand customer pulse & need
Ensure customer queries are responded to satisfactorily as per standard.
Desired Competencies
Sourcing & Selection capability
Nurturing & Developing talent
Result orientation
Customer centricity
Planning & Execution
MOS:
a. Achievement of business plan & GPA
b. Recruitment / Development & Activisation of agent as per plan.
c. Persistancy as per grid
d. Achieve GOLD Score as per standard
e. Number of EC/MDRT agent
Minimum Education:
a. Graduate.
Candidate Specification
a. Age not less then 24 years to 40 years
b. Work experience not less then 2 years.
c. Average Loyalty of 1.5 years per Organization.
Minimum 3 years in City.
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