Admissions Specialist

About Balance

Balance has a 13year legacy oftransforming lives by promoting health healing and hope to our clientsand their families. We serve adolescents and adults by providing alllevels of outpatient care. It is our mission to create a transformativetherapeutic experience based on our nutritional philosophy of intuitiveeating using the All Foods Fit Model. At BALANCE we employ a diversityof treatment modalities to help clients develop a neutral and peacefulrelationship with food body acceptance and positive selfesteem.

The Position

TheADMISSIONS SPECIALIST will be responsible for the admissions processfor prospective clients from initial inquiry through to the moment eachclient starts in one of our programs. He/she will manage all tasksrelated to program admits including initial consultation with clientsand their families ongoing outreach to clients contemplating treatmentprogram orientation and contributing to the fulfillment of programcensus.

Responsibilities:

• Schedule and conduct initial intake assessments
• Manage program inquiries track prospective clients from initial call to program admit
• Make and deliver recommendations to prospective clients
• Effectively communicate with clients and their families/friends and other referral sources in order to expedite the admissions process and verify admissions criteria
• Explain financial obligations to clients upon admission and manage financial documents related to program
• Work with Admissions Director to assign new clients a treatment team during their stay and make outpatient referrals as necessary
• Attend staff meetings and keep the team aware of upcoming admits through case presentations
• Being on call 12x per week on a rotating basis
• Input client information into facility database oversee creation of client chart and manage chart as needed until admit

Who You Are:

• Coach counselor or therapist.
• Sales experience and training required.
• Ability to provide excellent customer service
• Ability to work independently as well as in a team environment
• Ability to express ideas clearly concisely convincingly and effectively when addressing an audience
• Knowledge of motivational interviewing.
• Strong communication skills
• Ability to organize prioritize and multitask
• Ability to support Admissions Director.
• Knowledge of eating disorders and eating disorder treatment a PLUS
• Lived experience with eating disorders a PLUS
• Experience with working in the mental health field either in a clinical or admissionsrelated role preferred

Benefits:

• 10 Vacation Days
• Accrued sick leave
• Subsidized Health insurance Dental Vision
• 401K
• Working with a highly engaged staff
• Paid Training
• Career growth