Administration Team Leader

We are looking for an Administration Team Leader to join our growing client in St Albans.

JOB PURPOSE

• The Retail Administrator Team Lead is also responsible for organising and coordinating office operations and procedures to ensure organisational effectiveness and efficiency. This role has sole responsibility for maintaining and developing all aspects of administration related to the regional operations teams.
• The Retail Administrator Team Lead will have 4 Retail Administrators reporting into them to ensure all jobs are completed to a high standard and in a timely manner.

MAIN ACCOUNTABILITIES

• Managing the Retail scanning helpdesk responding and answering pricing product and system enquiries from store managers in an effective and timely manner.
• Maintaining the Group pricing database to ensure that price changes and new product lines are implemented in a timely and accurate manner.
• Providing timely and accurate query resolution to minimise product of sale times.
• Working effectively with key stakeholders in and outside of the organisation.
• Creating Weekly Bulletins
• Manage POS ordering system and reports.
• Administrate the Contract Management Recruitment and application website and coordinating recruitment sessions and managing invites and attendances. Coordinate and administrate all key elements and communications regarding Contract Management changeovers and subsequent database changes. Working with the Operations Director on coordinating training and inductions for new Contract Managers.
• Administrates the text local service that is utilised to communicate messages to the Contract Managers and subsequent management of the databases.
• The Retail Administrator Team Lead may be required to prepare spread sheets reports and bulletins in order to maintain databases and assist in general office operations.
• Transfer and dispose of records according to retention schedules and policies whilst ensuring GDPR elements of Operations processes are followed.
• With the other administrators the Retail Administrator is responsible for the prompt answering/actioning of telephone calls and meeting and greeting Company visitors.
• Assist in collecting opening distributing & sending mail as necessary.
• The Retail Administrator Team Lead will cover the other Company Administrators responsibilities in time of absence or peak workloads.

This is an officebased position in St Albans however from time to time the role will involve travel.

KNOWLEDGE & SKILLS REQUIRED

• Confident in using Excel including using basic formulas pivot tables and V Look Ups & manipulate high volumes of data.
• SelfMotivated and can work independently to plan organise & prioritise workload.
• A good communicator with all audiences and levels.
• High level of accuracy / excellent attention to detail.

You will be rewarded with a competitive salary and benefits package.

Please apply now!!!

Remote Work :

No