Admin Support Compliance Consultant Healthcare

• Departmental Administration
  
• Onboarding and maintenance of all active candidates compliance
  
• Ensure Occupational Health requirements are always met
  
• Client management
  
• Booking of travel and accommodation
  
• Right to Work checks
  
  

• Provide Administrative support as required
  
• Accurate and timely onboarding of new and existing candidates under direction of recruitment consultant
  
• Responsible for the procurement of all compliance documentation including liasing with the nurse and all necessary third parties
  
• Coordination of all mandatory training requirements
  
• Ensure candidates have necessary working visas
  
• Followup on outstanding requests for compliance documents and escalate where necessary
  
• Escalate any issues with the compliance of Nurses to the Line Manager
  
• Run weekly onetoones/ WIP catchups with relevant Recruitment Consultants
  
• Maintain client contact and compliance requirements records
  
• Implementation of process improvements
  
• Liaise with both client and candidate to ensure all relevant documentation associated with assignments are complete and sent to relevant parties prior to commencement date
  
• Resolve complaints and problems quickly and accurately
  
• Assist with travel arrangements and book travel within approved budget
  
• Ensuring the timely delivery and accuracy of all travel confirmations
  
• Undertake any other reasonable duties under the discretion of management
  
• Maintaining compliance paperwork within the CRM
  
• Provide input for improving policies processes and procedures
  
• Assist with conducting and preparing internal audits when requested
  
• Ensure all tasks are completed in accordance with the relevant processes
  

Requirements

• 2 years of experience in administration or onboarding
• Good level of basic education
  
• A knowledge of office systems and procedures
  
• Stable career history (be this full time/part time work or education)
  
• Previous administration experience
  
• Experience in interacting with and providing a service to a sales desk
  
• Proficient in Microsoft Word Excel PowerPoint and databases
  
• Experience in utilizing CRMs (Vincere) or similar software/tools is highly desirable
• Excellent attention to detail
  
• Excellent communication and interpersonal skills
  
• Excellent phone manner both questioning and listening to the caller
  
• Able to identify and report opportunities
  
• Able to build and maintain internal and external relationships
  
• Able to work to strict deadlines and under pressure
  
• Able to work with initiative and establish own priorities
  
• Able to plan and coordinate activities
  
• Able to handle information in confidence and with discretion
  
• Able to maintain high standards of accuracy
  
• Able to work cooperatively within a sales team
  
• Able to be flexible about working hours on occasion
  
• Willing and flexible to undertake a variety of tasks
  
• Maintain a professional and confident approach in all circumstances
  
• Proactive enthusiastic and motivated
  
• Resilient to and does not take setbacks personally
  
• Passionate about service delivery goes "above and beyond"!