Accounts Receivable Specialist
Posted on :
24-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
24-02-2024
Job Description
Req ID : 2572365
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is for one of our clients specializing in biotechnology product development services. Our client is dedicated to supplying laboratory equipment chemicals supplies and services essential in healthcare scientific research safety and education. As the global leader in serving the field of science our client boasts an annual revenue of around $40 billion with a mission to empower customers to make the world healthier cleaner and safer. Our clients global team is committed to delivering an unparalleled blend of cuttingedge technologies convenient procurement options and pharmaceutical services under their industryleading brands.
Position: Accounts Receivable Specialist II
Location: Pittsburgh PA 15275
Duration: 6 Months
Job Type: Contract
Work Type: On Site
Summary:
- The Accounts Receivable Representative II supports the Collections team with daily administrative duties such as credit card processing review and resubmission of invoices into customer portals and other tasks instrumental in helping the team to achieve their collection goals.
- They may also be asked to contact customers to obtain the payment status of open invoices.
- They manage all aspects of customer interaction from invoicing to cash collection and are the primary contact for problem resolution for the customers in their portfolio.
Key Responsibilities:
- Support collectors in daytoday duties such as credit card processing invoice entry/review in customer portals and obtaining information such as invoices packing slips and proof of deliveries.
- Communicate professionally both written and verbal
- Effectively manage a high volume of email communication and phone contact
- Have a strong working knowledge of customer billing platforms and internal systems that allow problem identification and solution
- Proficiency in key Excel functions that will drive collection efficiencies with our customers
- Leverage relationships across departments and business units to improve problem resolution and drive the completion of action plans
- Use business acumen to proactively identify problems and potential risks formulate sound solutions and develop and deliver action plans
- Drive accountability by escalating delinquency issues within the customer and organizations
- Ability to react to and effectively manage changes in priorities based on business need
- Formulate a course of action to consistently accomplish or outperform established goals
- Recognize and escalate changes in customer behavior that indicate an increased risk of delinquency or default
- Ability to work with minimal supervision; following guidelines and company policy
- Support development and implementation of onboarding content for new team members
- Use Practical Process Improvement techniques to identify and solve the problems root cause
- Mentor and support other team members
- Perform other duties as required to support customers sales and other areas of the organization
Minimum Requirements/Qualifications:
- Bachelors degree in a business field preferred.
- Excellent written and verbal skills that allow effective communication via both phone and email; professional and customerfocused manner with attention to detail
- Goal oriented
- Possesses a high degree of integrity
- Administrative collection customer service or finance background and analytical skills necessary to reconcile customer trade accounts
- Ability to work effectively with other team members in an open environment
- Proficiency in programs with MS Office (Word Excel and Outlook) Oracle Cognos
NonNegotiable Hiring Criteria:
- 5 years of experience in administration collections and/or business or an equivalent combination of education and experience.
- Administrative duties businesstobusiness collections customer service or finance background and analytical skills necessary to reconcile customer trade accounts
- Demonstrate proficiency with MS Office (Word Excel and Outlook)
- Excellent written and verbal skills that allow effective communication via both phone and email
- Operates with a high degree of integrity and works well in a team environment.
TekWissen Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity.
Employment Type
Full Time
Key Skills
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