Accounting Specialist

A/R SPECIALIST
BILL RATE MODEL: Max bill rate: $26.80
HOURLY PAY RATE: $20/hr
Shift: Monday Friday (7am3:30pm)

Responsibility Summary:
Accurately and efficiently collects accounts receivables. The A/R Specialist is a metricsdriven position responsible for effectively initiating calls to delinquent customers to collect payments and settle accounts while providing World Class customer service to their internal and external customers.


Specific Duties and Responsibilities:
Safely completing all job duties in compliance with the company s policies and procedures.
Notifies customers with delinquent accounts and attempts to secure payment.
Mails bills and pastdue notices to customers.
Utilizes the company s Business System to record detailed notes on any communication with customers including expected payment financial status collection efforts etc.
Arranges payment plans for customers with past due accounts.
Verifies customer account information and processes credit card payments.
Complies with all company policies and procedures.
Provides excellent customer service to both internal and external customers ensuring that issues are resolved in a prompt and professional manner.
Works closely with branch personnel to troubleshoot and resolve various AR collection issues.
Keenly aware of opportunities to improve processes and provides suggestions.
Utilizes reports to assist in completion of various job functions
Data entry of online billings
New customer set ups as needed
Enter A/R adjustments as needed
Month end reporting as needed
Assists team members with projects and tasks as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Supervisory Responsibilities:
N/A

General Qualifications:
Solid individual contributor
Excellent organizational skills with the ability to prioritize effectively
Continuous improvement mindset in pursuit of excellence.
Good negotiation/problemsolving skills
Solid critical thinking skills
Effective listening skills
Strong initiative with a demonstrated sense of urgency
Ability to adapt to a variety of personalities
Proactive communicator with excellent oral and written communication skills utilizing the English language
Good attention to detail with solid followup skills
Proficient in Microsoft Office Suite including Word Excel PowerPoint and Outlook
Ability to work effectively under pressure and manage multiple assignments simultaneously
Meets appropriate deadlines
Accurate and results oriented
Commitment to providing exceptional customer service
Effective time management skills
Professional appearance and behavior

Educational & Experience Requirements:
High school diploma or equivalent required
2 or 4 year degree preferred
2 years collection experience required

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally required to stand; walk; sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms balance; stoop kneel talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision and the ability to adjust focus.

Work Environment:
Office environment

Travel Requirements:
N/A

Additional Info :

Location :