Account Manager
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Job Description
Our team is a friendly mix of Creatives Account Managers Media Planners and Buyers all with one goal: creating work that wins peoples time on social media in the most exciting ways possible.
Role overview
Were looking for our next expert Account Manager to join our lively team in Great Portland Street working across several exciting clients with a focus on utilities and alcohol and reporting to one of our Account Directors. Based in our London office twothree days a week with the option to work from home the rest.
As an AccountManager atCubaka you will:
- Be a Client Servicing Pro: Serve as the main contact for clients understanding their business objectives and goals. You will build and nurture longterm relationships with clients through regular communication and meetings. Proactively address client needs concerns and feedback to ensure overall satisfaction.
- Be assured in retainer and project management: You will manage the delivery of social media projects and retainers including delivery of social creative (alwayson and campaign) paid media activations and influencer marketing from start to finish working with colleagues from across the business to achieve on time on budget and to client expectations.
- Be a stickler for budget tracking and growing accounts: The sexy part of any client servicing role I think youll agree. Youll have good commercial awareness to spot opportunities to increase revenue and growth within your portfolio of clients. Youll help pull together a scope of work present budget proposals and keep track of your accounts finances as the work rolls out.
- Be an assured line manager: You will have previous experience managing an Account Executive ensuring theyre busy daily and supporting their development.
- Be a Motivator: You have an enterprising outlook to work enjoy managing your projects finding solutions to challenges when they crop up and pulling in the right people to create the best result.
- Be a Social Media Expert: Knowledgeable in all things social and digital marketing. You know your Threads from your TikTok trending sounds can rattle off examples of social best practices and have a point of view on the latest campaigns. You are also confident in working with Influencers on behalf of your clients.
You will bring:
- 23 years experience managing social digital and influencer campaigns for wellknown brands in a clientfacing agency role ideally including experience working with a utilities and/or alcohol client.
- An understanding of best practice client servicing from creating relationships to client management expectation setting communication and correspondence.
- Experience managing timelines estimates budgets forecasts and invoices.
- Passion for and knowledge of all things social and digital marketing.
And in return Cubaka offers:
- Unlimited holiday (oh yes!)
- Free breakfast in the office
- Perkbox A rewards perks and benefits platform
- Autoenrolment pension with up to 8% contribution
- Regular socials and teambuilding sessions
- Annual salary review quarterly performance reviews
- Choice of company Apple MacBook Pro or PC
- Hybrid office working (approx 2 days in the office 3 days at home flexible)
Cubaka andBrandwidth recognise that managing diversity is a continuous process of improvement and not a oneoff initiative. Therefore we develop and review our diversity strategy on an annual basis to support the achievement of business goals including ways of addressing the diverse needs of our clients.
As a growing global company we focus on fairness and inclusion ensuring that merit competence and potential are the basis for all decisions about recruitment development and appraisals. Cubaka andBrandwidth take pride in keeping up to date with employment law and best practices when promoting equal opportunities and ensuring a diverse workforce.
Employment Type
Full Time
