Account Manager

• Build Trusting Relationships: Develop and nurture trust with major customers to maximize growth opportunities and foster longlasting partnerships.
  
• Efficient Program Delivery: Ensure timely and efficient delivery of programs and sales to customers meeting their expectations and building satisfaction.
  
• Sales Growth: Play a vital role in generating new sales contributing to the growth of existing accounts and meeting set targets.
  
• Global Engagement: Travel abroad to maintain and secure customer programs facilitating sales across various international markets.
  
• Reporting and Forecasting: Prepare regular progress reports and forecasts for both internal and external stakeholders keeping everyone informed and aligned.
  
• CRM Management: Ensure accurate and uptodate customer information on the CRM system supporting effective communication and decisionmaking.
  
• Marketing Collaboration: Confirm and manage seasonal marketing plans with customers aligning strategies with business objectives.
  
• Sales Process Management: Oversee the entire sales process from order creation to finalization ensuring timely fulfillment and accurate costings.
  
• Innovative ProblemSolving: Resolve customer issues handle complaints and initiate solutions to maintain trust and satisfaction.
  
• Financial Management: Ensure client payment terms credit limits and price sheets are in place and manage debtors for timely payments.
  
  

Requirements

• BCom Degree with a Marketing/Logistics/International Trade major or similar degree. Suitable tertiary qualification.
  
• Minimum 5 years of work experience.
  

• Computer literacy: MS Office (Excel Word PowerPoint)
  
• Knowledge of CRM software advantageous
  
• Knowledge of ERP system advantageous (eg Netsuite)
  
• Excellent email etiquette
  
• Fruit marketing knowledge and some degree of product knowledge