Account Manager

Overview

Key Responsibilities

• Develop and maintain strong relationships with assigned accounts
• Understand customer needs and objectives to enhance customer experience
• Identify new business opportunities with existing clients
• Meet and exceed sales targets and contribute to the companys growth
• Negotiate contracts and close agreements to maximize profits
• Coordinate with internal teams to ensure customer satisfaction
• Prepare reports on account status
• Stay uptodate with industry trends and best practices
• Collaborate with the sales team to achieve targets
• Resolve issues and handle complaints in a timely manner
• Conduct business reviews to ensure clients ongoing satisfaction
• Forecast and track account metrics
• Develop and implement strategic account plans
• Manage and interpret customer requirements
• Attend industry events and conferences to network and generate leads

Required Qualifications

• Bachelors degree in Business Administration Sales or related field
• Proven work experience as an Account Manager or relevant role
• Demonstrated ability to communicate present and influence credibly and effectively
• Experience in delivering clientfocused solutions based on customer needs
• Demonstrated proficiency in CRM software and MS Office
• Excellent listening negotiation and presentation abilities
• Strong verbal and written communication skills
• Ability to prioritize multitask and manage time effectively
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Indepth understanding of sales performance metrics
• Ability to deliver results under pressure and meet deadlines
• Positive and energetic attitude with a high level of initiative
• Willingness to travel as required
• Strategic thinking and problemsolving skills
• Proven ability to drive the sales process from plan to close

negotiation,strategic planning,communication