Account Manager

Here at Adapting Social we like to think of our Account Managers as our internal and external compass. We seek out candidates who are skilled in navigating Client projects on time on budget and on objectives. Our Account Manager will primarily be responsible for the growth and management of client relationships and their internal team aka Pod. As the point of contact for our clients the Account Manager also helps drive strategic marketing plans and exceeds clients expectations with excellent creative work. At Adapting Social our Account Managers steady leadership ensures the smooth production of campaigns from briefing PPC experts designers and copywriters to managing budgets and directing a strong dedicated account and project management team.

As an Account Manager youll work with clients to understand their business and marketing needs help develop the right strategies and execute plans to achieve client goals. You must have the vision to seek out and identify business opportunities. This talented and energetic individual will have a positive attitude and offer experience in leading client initiatives and building strategic relationships.

Were seeking an experienced selfstarter with eight to ten years of client service experience with at least five years of direct experience in advertising client service and managing projects within an agency. The ideal candidate should be proactive in nature and possess excellent written and verbal communication skills. Experience in executing both traditional communications as well as digital media strategies via web promotion interactive video search engine marketing social media platforms and blogs is a must. Experience in managing and leading internal teams and clients to deliver successful projects is a must. The successful candidate will be wellorganized detailoriented and efficient at managing client budgets.

Tasks

STRATEGY & PLANNING

• Onboard new clients as they enter the agency
• Oversee the overall strategy planning coordination execution and analysis of a clients advertising and marketing campaign
• Ensure the smooth production of campaigns from leading the strategy to briefing designers and copywriters to managing budgets and directing a strong dedicated account and project management team as well as observing and communicating results regularly with the team and client.
• Create insightful objectives and conversionbased strategy to direct the internal team based on research and data from the PPC Expert in your Pod
• Research strategize and build a crosschannel marketing strategy (DSG) with the help of your internal team.
• Utilize your skills and experience to push clients and the agency creatively and strategically
• Create monthly reporting for clients and lead a standing monthly meeting to showcase value and ROI with your clients which will be recorded and logged.

PROJECT MANAGEMENT

• Create and lead a specific agenda for each client meeting and must speak holistically about advertising both internally and externally including brand story industry perception consumer strategy creative directions and insights that will drive all parts of the campaign.
• Oversee the project briefing process and works with account managers and creative project associates on the execution of all deliverables
• Act as the clients point of contact and leads overall communication between the client and all internal teams within their pod.
• Primarily responsible for the growth and management of client relationships through daytoday communication.
• Work with clients to understand their business and marketing goals vs. needs help develop the right strategies and execute plans to achieve and surpass the clients expected results

LEADERSHIP

• Lead the team that provides the utmost level of client service
• Responsible for your teams education and growth within your pod. Training and education courses will be required quarterly.
• Promote the expansion of business with existing clients through upsell and referral opportunities.

Requirements

The Account Manager is responsible for shaping the story of each client meeting. They must speak holistically about advertising both internally and externally including brand story industry perception consumer strategy creative directions and insights that will drive all parts of the strategy.

The Account Manager oversees and manages a team that consists of Web Designers Graphic Designers SEO Specialists Creative Coordinators (Social and Email) PPC Experts and Marketers.

Benefits

1. Unlimited Vacation Time
2. Gladiator of the Year Winning a $3000 Vacation (peernominated)
3. Winter Break from Christmas to New Years
4. Generous Holiday Observances Including Your Birthday
5. 10% Salary Increase Per Annum
6. $10000 Bonus After 5year Anniversary as a FullTime Employee
7. Rewards for Every Work Anniversary
8. 401k Plan with company 2% matching after 12 months of fulltime employment
9. A Remote and Hybrid Working Model
10. Comprehensive Insurance Plans
11. 12 Weeks of Parental Leave (adoption fostering and surrogacy included)
12. Access to Family Building and Fertility Benefits (up to 100% Coverage)
13. Bereavement Leave: Pregnancy Loss
14. Bereavement Leave: Family Loss
15. Pet Insurance
16. Auto Insurance with Farmers Insurance
17. Home Insurance with Farmers Insurance
18. Identity Theft Protection with TransUnion
19. Health and Wellness reimbursement
20. Education Benefits