Account Manager gn for the European Region part-time German speaking

Who we are

Plunet GmbH with offices in Berlin Wrzburg and New York develops and distributes the business and workflow management software Plunet BusinessManager one of the worlds leading management solutions for the translation and localization industry.

Who we are looking for

As part of a global team you will take care after our european customers. Your tasks include the support of our customers the maintenance of a close customer relationship and the upselling/expansion of your accounts.

You have an interest in our international clients and in our industry. Plunet customers are leading translation agencies government organizations and NGOs as well as large international industrial and service companies. Plunet sales is characterized by intensive and customeroriented project business so you should enjoy supporting your team successfully. If you are openminded you are always welcome to visit your customers on site to make new contacts and get to know exciting people and companies.

You will gain interesting insights into our business processes in various areas of the company and are always welcome to shape them further with us.

Tasks

• For our existing customers you are the first point of contact in all matters.
• Through active relationship management you build on existing business relationships to increase customer satisfaction and achieve the set sales targets.
• You understand the business goals and needs of our customers and how they can be achieved through the use of our products.
• You are independently responsible for complaint management and support our customers with simple user questions.
• You give webinars and product presentations for our software functions and modules. You expand and optimize our processes in existing customer care.
• In addition you work together with interdisciplinary teams (such as product management marketing implementation and others).

Requirements

• You have a very good German and English skills written and spoken.
• You have acquired your knowledge and skills during training or studies in the commercial field. Career changers with motivation and organizational skills are also welcome!
• Ideally you have gained some experience in customer contact.
• If you have industry knowledge and a technical understanding thats an advantage.
• Your affinity for numbers and careful working methods help you in your work with data in data research and data analysis.
• You enjoy and are enthusiastic about working with and presenting software live via the Internet at conferences and onsite at prospective customers.
• Equipped with social competence and a communicative nature you win the sympathy and trust of your work environment.
• You want to contribute with a lot of commitment to a strongly growing company.
• You are open outgoing and enjoy working in a team.
• You work proactively independently conscientiously and in a structured manner and are always keen to develop yourself further.
• You have already worked in agile teams and working with remote teams is no challenge for you.

Benefits

• We offer exciting projects in an innovative and international environment with modern technologies. We work in agile professional and friendly teams.
• We place great value on your personal development and offer you an individual training budget for seminars training coaching or workshops in your area of interest.
• Plunet is a familyfriendly company. With flexible working hours fair overtime arrangements and the opportunity to work from home you will benefit from a very good worklife balance.
• You can also ride to work every morning on a company bike (or even an ebike) and enjoy tax benefits.
• Profit with Hrmony a meal subsidy program to get more from the food you already love to eat.
• We are subsidizing the Germany Ticket.
• We are committed to the Plunet team spirit and believe in open and respectful interaction with each other and across all company levels.
• Our perfectly located and beautifully furnished offices in Berlin Wrzburg and New York will make you feel at home and a wellequipped kitchen allows you and your colleagues to cook and eat together.

Interested Just send us your application!

Diversity & Inclusion

We are committed to equal opportunities fairness and mutual respect and we encourage people from a diverse range of backgrounds to apply.

Anonymous application process

You are very welcome to send us your application without a photo and without personal data. We are not interested in where you come from your name your age your gender or your marital status. Impress us with your qualifications your skills and your motivation for working at Plunet. We want to guarantee equal opportunities for all applicants and avoid discrimination during the application process.

If you are looking for a new challenge send us your application! If you are a good fit you will quickly become an essential part of our successful friendly and appreciative team.

We look forward to getting to know you!