Account Director
Posted on :
15-12-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1810238
On behalf of one of its clients in the events industry, the French Chamber of Commerce is looking for aAccount Director
The company is a turnkey corporate digital & live event management, experiential marketing, augmented/mixed reality and incentive travel agency. We work across a large range of industries including tech, healthcare & medtech, insurance, finance, luxury, fashion, aerospace, hospitality, food and beverage. Our reactive and passionate team produces inspiring events & experiences.
The company is in search of amazing Account Managers and Directors. The ideal candidate has a deep passion for organizing Events, is highly skilled at it, passionate about people and have experience in managing MICE travel-related events, Luxury and Lifestyle brands for product launches and activations. The role will involve managing event projects from an end-to-end perspective - from initial briefing to pre-event management, on-site production and through to analysing the success of event projects.
Main responsibilities
Account management
Taking the lead in clients marketing and advertising strategies
Leading a team to provide the utmost level of client service
Liaising with clients at a senior level
Promoting the expansion of business with existing clients
Serve as the point of contact for customers in your portfolio
Understand customer requirements and needs to offer suitable solutions and generate new business
Completing projects to a specific schedule and within an agreed budget
Negotiate contracts and close agreements to maximize profits
Using your skills to push clients, and the agency, creatively and strategically
Plan budgets and activities for account management in the company
Ensure the timely delivery of services and products to clients
Resolve issues to maintain and strengthen customer trust
Leadership and management
Attend Management weekly meetings
Be accountable for ensuring that the management team is regularly updated on the progress of the event
Provide feedback and counsel event managers staff to meet quotas/objectives
Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary
Drive team synergy and positive team spirit to ensure your team feels supported
Delegate responsibly and ensure all team members are benefiting from your time, and exposure to different projects to increase their skills set
Managing internal resources to ensure that the workload is shared evenly across the team and all conflict is dealt with in a positive manner with minimum fuss
Requirements
Experience with organising events up to 2000+ attendance
At least 8 years in the Event Management Industry in Singapore and SEA
Comprehensive knowledge of the B2B Event management and Digital/Virtual/Hybrid Event industry
A confident and positive attitude is a client-facing role that needs a happy, enthusiastic and professional person who understands how to liaise and present themselves in front of clients and suppliers within a working environment.
Proficient with Streaming Software (VMix, Streamlabs, OBS) and Video Editing (Adobe Premiere, Final Cut)
Understanding of virtual events platforms and related technologies (HTML, CSS)
An excellent organiser with strong project management skills must have experience in managing multiple events at any one time with the ability to multitask and prioritise based upon the event requirements. as well as experience with web technologies and virtual events platforms.
Ability to understand client objectives and interpret them to develop an integrated event strategy (including good listening and questioning skills)
Managing the clients and colleagues expectations accurately with the ability to meet agreed with deadlines
Experience managing a wider team whether remotely or on-site at an event, with the ability to troubleshoot on virtual events, broadcast/streaming technologies and live events before anyone else, proactive and provide solutions to the internal team, external suppliers and clients alike
Immaculate attention to detail & writing skills can input information quickly, accurately and thoroughly
Comfortable with proofreading and basic copywriting
Team player - happy to take instructions but also work independently and proactively when required
Excellent experience in working with spreadsheets and creating proposals/ presentations in PowerPoint is a must
Comfortable working under pressure in a dynamic & multicultural startup environment
Benefits
- A fun, dynamic, multicultural, diverse and continuously expanding team;
- An intense pipeline of projects ranging in size and industry with well known brands;
- Being part of a rapidly growing international group where no 2 days are the same;
- A focus on training, development and knowledge sharing; and
- Unlimited coffee, snacks and celebratory ap ros.
Employment Type
Full Time
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