Senior Technical Trainer | Open Ended Funds (PAXUS)

We are looking for a Senior Technical Trainer to join our growing Group Technical Training (GTT) team. We are looking for passion energy and commitment in a dynamic global and fast-paced environment.

This role carries a specialist remit: the successful candidate will be IQ-EQs primary technical trainer for Open Ended Fund (OEF) operations on PAXUS covering pricing NAV valuation cycles open-ended equalisation and fund addition to owning and delivering the OEF curriculum the Senior Technical Trainer will contribute to the broader PAXUS training programme spanning induction close-ended funds transfer agency and super user tracks.

IQ-EQs PAXUS-supported business spans 14 client-facing offices supporting 400 clients across 620 funds with three new offices launching in 2026. The Senior Technical Trainer is a collaborative results-focused individual with demonstrated ability to build strong stakeholder relationships translate complex operational concepts into effective learning and deliver measurable capability improvement at scale.

• Youll design and develop the Open-Ended Funds (OEF) curriculum creating comprehensive learning materials simulations job aids and assessments covering pricing models NAV processes equalisation fund setup security master management performance fees and data integrity within PAXUS.
• Youll contribute to and enhance the wider PAXUS training track (Induction CEF TA Super User) by delivering innovative learner-centred content and maintaining quarterly BAU refresher training based on MyIT ticket trends and error analysis.
• Youll deliver engaging training across classroom virtual and blended formats for global audiences including onboarding cohorts specialist OEF sessions and launch readiness for new offices while facilitating complex topics such as equalisation conversion accounting and pricing exceptions.
• Youll measure and improve training effectiveness using KPIs and Kirkpatrick evaluation methods leveraging assessment data error trends and PAXUS product updates to continuously refine content and reduce knowledge gaps rework and time to competence.
• Youll collaborate with stakeholders including SMEs operations leaders and internal clients to align training with business priorities contribute to governance and reporting and communicate effectively while supporting the GTT vision for delivery excellence.

What we offer 

• Comprehensive remuneration: Competitive financial packages based upon market rates for your role proportionate to your qualifications level of experiences and skills profile 
• Pension Scheme: Generous employer contribution with the ability to increase employee contributions 
• Wellbeing: Additional social benefits such as medical insurance & life assurance discounted gym memberships and the opportunity to engage with our local community viasports activities charity programmes & environmental initiatives 
• Flexible working: We recognise the value of working flexibly and enable our employees to enjoy an excellent work-life blend 
• Support and development: We will ensure you have the right training tools and development plan to grow and improve your skills every day.

Qualifications :

• You bring strong technical expertise in open-ended fund accounting with hands-on PAXUS experience across NAV valuation pricing workflows equalisation performance fees and security master management alongside a proven ability to continuously build subject matter knowledge.
• You design and deliver effective learning solutions by selecting appropriate delivery methods (instructor-led eLearning blended) creating end-to-end training programmes and applying instructional design principles (desirable) to drive measurable performance outcomes.
• You collaborate and build relationships effectively across all levels working as part of a global GTT team partnering with stakeholders to align training with business priorities and deliver operational impact.
• You demonstrate a data-driven solutions-focused mindset by using analytics (tickets errors assessments) to identify gaps improve performance and achieve reductions in errors rework and time to competence.
• You contribute to business success by meeting key targets such as reduced PAXUS ticket volumes improved learner satisfaction successful onboarding and office launches and full curriculum delivery while remaining adaptable resilient and willing to travel in a fast-paced global environment.

Additional Information :

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

As a forward-looking business sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.

There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.

Our learning and development programmes and systems enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5800 employees - from 94 nationalities speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.

Were committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.

Remote Work :

No

Employment Type :

Full-time