Customer Service RepExpediter (06241)
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Job Location:
Longmont, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a friendly and efficient Customer Service Rep/Expediter to join our team at our Longmont Colorado this role you will be the primary point of contact for our valued customers providing exceptional service while also managing the expediting process to ensure timely delivery of products and services.
- Respond to customer inquiries via phone email and in-person with a friendly and supportive demeanor
- Process customer orders accurately and efficiently ensuring all details are correctly captured
- Expedite orders
- Collaborate to resolve customer issues and expedite solutions
- Provide proactive updates to customers regarding their orders and any potential delays
- Identify opportunities to upsell or cross-sell products and services when appropriate
- Contribute to the continuous improvement of customer service processes and procedures
Qualifications :
- 1-2 years of customer service experience preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficiency in basic computer applications and typing
- Ability to multitask and manage time effectively in a fast-paced environment
- Knowledge of expediting processes is beneficial
- Empathetic and patient demeanor when dealing with customer concerns
- Ability to work well in a team-oriented environment
- Flexibility to adapt to changing priorities and customer needs
Remote Work :
No
Employment Type :
Part-time
About Company
Whats behind one of the worlds top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and ta ... View more
