Bilingual Consumer Directed Care Skills Trainer (Haitian Creole or Spanish)

Bilingual Consumer Directed Care Skills Trainer (Haitian Creole or Spanish)

The Consumer Directed Program (CDC) Skills Trainer supports consumers who choose a consumer-directed model of service delivery within the guidelines of the Home Care Senior Care Organization and Veteran Administration programs and works collaboratively with the Care Managers and Geriatric Support Services Coordinators on CDC management

With a refreshing culture that is supportive collaborative and encouraging of diverse perspectives and backgrounds and a satisfying balance between your work and personal life why not join the Mystic Valley Elder Services Team!

Compensation: Starting annual salary is $55000 - $63000.

Job Activities

Top Key Activities:

• Process referrals for CDC by conducting home visits with consumers surrogates and workers and completing the required forms.
• Submit the required paperwork to the fiscal intermediary and the human services department for enrollment
• Train consumers surrogates and workers on their responsibilities
• Maintain good working relationships as a liaison with MVES staff the fiscal intermediary staff consumers surrogates and workers to resolve issues related to the CDC program.
• Provide case management to Veteran Directed Care (VDC) consumers including intake reassessments and budget management according to VDC Guidelines. Communicate effectively with the Veteran Administration staff.

Other Activities:

• Maintain accurate and current documentation in the consumer record.
• Submit required information to the Veteran Administration staff including budget plans and contact forms
• Participate in regular supervision meetings and fiscal intermediary meetings

Key Success Measures:

• Consumer Satisfaction
• VA and MVES quality metrics

Qualifications:

• An associates degree in human services or related field; Bachelors degree preferred; knowledge of the Personal Care Attendant or Consumer Directed Care programs a plus.
• Excellent interpersonal skills with demonstrated ability to communicate across all levels including staff family and external partners.
• Ability to maintain confidentiality while working with sensitive information or in sensitive situations
• Highly resourceful team player with the ability to work effectively independently and as a team
• Excellent written and verbal communication skills
• Proficient with Microsoft Office Suite
• Bilingual Spanish Haitian or Cantonese/Mandarin preferred
• Private transportation required

Physical Requirements of the Job:

• Ability to lift push pull and carry objects weighing up to 25 pounds
• Ability to climb up and down stairs unassisted
• Ability to travel to the community to perform visits at consumers homes
• Ability to stand stoop and bend

Mystic Valley Elder Services is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

IC