Golf Services Starter Silvertip

Starter Ambassador- Silvertip

Are you a golf enthusiast with a passion for delivering exceptional guest experiences Join our team as a Seasonal Starter Ambassador and play a key role in overseeing the flow of play on the course ensuring that every guest enjoys a seamless and enjoyable experience. This role is ideal for someone who enjoys working outdoors engaging with guests and being part of a dynamic golf environment.

About Stone Creek Resorts Inc.

Stone Creek Resorts Inc. is a well-established Alberta-based company renowned for delivering exceptional hospitality and luxury lifestyle experiences. The company operates two world-class golf resorts: Silvertip Resort in Canmore Alberta and Eagle Ranch Resort in Invermere British addition to its resort operations Stone Creek is a leader in resort real estate development with Silvertip Resort recognized as Canadas premier community for luxury resort real estate.

The Silvertip master plan features a diverse mix of luxury estate lots condominium and multi-family units and resort accommodations with projected annual real estate sales of up to $100 million. Future developments at Silvertip include Silvertip Village a state-of-the-art conference centre a gondola a Nordic spa and wellness center and 850 staff housing units-further enhancing the resorts position as a world-class destination.

Silvertip Resort occupies an unparalleled location in the heart of the Canadian Rockies. For over 20 years we have been dedicated to providing world-class guest experiences including our renowned championship 18-hole golf course while maintaining a strong commitment to preserving the surrounding natural environment. Silvertip is more than just a resort; it is an extraordinary experience where nature and luxury seamlessly blend creating unforgettable memories for all who visit.

Position Summary

Reporting to the Golf Services Manager - As a Starter Ambassador you will play a key role in ensuring a smooth and enjoyable experience for our guests by overseeing the flow of play on the golf course. You will ensure guests adhere to established rules and policies while providing a high level of customer service and maintaining a proactive presence on the course. Your role will be crucial in creating a safe respectful and seamless golfing experience for all players.

Why Silvertip Resort

• Discounted: golf privileges staff meals restaurant meals grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort.

• Staff Accommodation on site. $23 per day.

• Our people experience working at a world-class Golf resort.

• We offer a diverse and engaging work environment in a unique location.

• Close to many outdoor adventures and Cities - Banff National Park Kootenay National Park Sunshine Resort Lake Louise Resort Kicking Horse Mountain Resort etc.

Key Responsibilities

• Greeting and interacting with any guests you encounter - with a smile.

• Monitor the flow of play on the course ensuring that all groups maintain an appropriate pace and intervene as needed to address delays.

• Educate and enforce course rules and regulations offering guidance to guests for a safe and respectful environment.

• Assist players with inquiries provide information about the course layout and conditions and help locate lost items.

• Ensure the safety of all golfers by identifying potential hazards and addressing unsafe behavior.

• Document and report any incidents or accidents on the course ensuring proper follow-up and safety compliance.

• Collaborate with maintenance staff to report course conditions and address any issues that may affect play.

• Inform guests about on-site amenities including dining options merchandise and upcoming events.

• Support the management of special events or tournaments ensuring operational needs are met.

• Patrol the course regularly in a golf cart to maintain visibility and assist guests as needed.

• Address and resolve disputes or conflicts between players in a calm and professional manner.

• Provide tips to guests on improving their game and understanding the course layout.

• Relay important information from the course to the pro shop staff including course conditions and player issues.

• Monitor weather conditions and communicate any potential delays or warnings to guests on the course.

Requirements

• Drivers license .

• Eligible to work in Canada full-time.

• Knowledge of golf course operations and rules.

• Ability to stay calm and professional in stressful situations.

• Proactive attitude and strong problem-solving skills.

• Ability to work outdoors and maintain a presence on the golf course for extended periods.

• Ability to work flexible hours including some split shifts early mornings and late evenings weekends and some holidays.

• Follow all Health and Safety procedures

• Passion for exceptional guest service and the golf industry.

Duration: Full-time and part-time seasonal positions available April to October. Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race gender identity colour sex marital / family status citizenship religion sexual orientation aboriginal status age etc. to apply.