Data Center Engineering Operations Senior Technician AWS Owned DC, DCEO

The Data Center Engineering Operations (DCEO) team is seeking engineers who can deploy operate and maintain the facilities (electrical/mechanical systems control/fire-fighting systems etc.) and manage related projects at our large-scale high-density data centers.

As a member of this gender and culturally diverse team you will have a chance to work with exciting technology in a dynamic environment with expanding opportunities.

The role requires a highly driven self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This is a Mechanical and Electrical (M&E) engineering role managing infrastructure such as diesel generators switch gear UPSs PDUs AHUs fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Facilities Manager.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
SAFETY

Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team member ensure remediation of safety risks/issues in conjunction with other teams. Own safety initiatives and projects to foster strong safety culture.
Lead by example in implementing and maintaining AWS safety protocols
Respond to emergency situations and coordinate with emergency services as needed

ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE
Operational hands on experience and deep knowledge with electrical mechanical fire protection and control systems including Uninterruptable Power Supplies (UPSs) Switchgear Circuit Breakers Automatic Transfer Switches (ATSs) Diesel Generators Chillers Heating Ventilation Air Conditioning (HVAC) Water treatment systems Static Transfer Switch (STS) Exhaust Fans Variable Frequency Drives (VFDs) Fire Systems and Transformers.
Operate monitor and maintain fire detection and suppression systems including pre-action systems VESDA (Very Early Smoke Detection Apparatus) and other fire protection equipment
Draft review and publish Standard Operating Procedures (SOP) Emergency Operating Procedures (EOP) and Method of Procedures (MOP) for in -house activities.
Review vendor documentation for preventative maintenance (e.g. RAMS Risk Assessment Method of Statement)
Perform routine inspections and testing of fire alarm panels smoke detectors and suppression systems in accordance with AWS standards and local regulations
Troubleshoot and resolve straightforward electro-mechanical problems; and collaborates with the engineering team within internal Service Level Agreements (SLAs)
Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures voltages currents etc.)
Perform hands-on preventive and corrective maintenance activities on critical infrastructure
Execute equipment repairs replacements and facility modifications in accordance with AWS standards guidelines.
Maintain accurate documentation of all maintenance activities equipment performance and system configurations
Collaborate with internal AWS teams on capacity planning and infrastructure improvements
Supervise contractors who perform servicing or preventive maintenance
Respond to alarms and perform emergency troubleshooting and repairs
You may train new team members (Drill Buddy Mentor)
You may participate in business reviews (e.g. WBR/MBR).
Execute and plan work assignments using maintenance and change management documents and by reviewing outstanding action items with your Facility Manager and/or Chief Engineer.
Take action to make improvements based on operating experience assist in the creation of process improvement plans and provide process improvement feedback to site leadership
Managing ticketing systems for Preventive and Corrective Maintenance (CMMS Incident management tool)
Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations)

SHIFT WORK
This is a shift-based position hence availability to work rotating shifts is required for this position.

A day in the life
Why AWS

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500
companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 4 years of hands-on experience with critical facility operations and maintenance
- Professional or formal Electrical Certification or Apprentice/trades certified or diploma in an Electrical field
- Demonstrate advanced electrical competencies (Practice & Theory) and strong knowledge of mechanical systems (Mechanical HVAC systems Controls)
- Knowledge of fire detection and suppression systems
- Very good command of English (written and spoken)
- Driving license valid in Italy (required for shift-based schedule
- Availability to work in shifts

- Data Center/mission critical engineering experience
- Experience with Building Management Systems (BMS) and monitoring platforms
- Hands-on experience with fire protection systems including pre-action VESDA and gaseous suppression systems
- Experience performing direct maintenance and repairs on critical infrastructure equipment
- Experience working in shift-based operations environments
- Willing to travel between data center sites and internationally if required
- Experience leading technical projects or initiatives
- Demonstrated experience mentoring or training technical staff

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.