Bespoke Executive Property Lead

Bespoke Executive Property Lead

Location Guildford/London

Job type Full-Time

Hours of work Monday to Friday 8.30am 5.30pm (40 hours per week)

Contract type Permanent

Hybrid working typically requiring Two office days subject to client commitments

Closing Date: 18 May 2026

K2 Groupis an independentand internationalprovider of mobility Group includes six K2 brands eachwithits own service speciality:

• K2 Relocate relocation services
• K2 Bespoke VIP relocation services
• K2 X Border immigration services
• K2Indxadvisoryand assignment management services
• K2AlphaTech inhouse technology team
• TwelveDegrees- inhouse stakeholder communication agency

Each K2 brand shares K2 Groups mission: to take the burden of mobility away from customers with expertly tailored truly personal solutions. We invest time in really getting to know each client and every assignee thus enabling us to provide a truly human-centric service.

A deeper dive into K2 Group

Founded in 2002 and headquartered in the UK K2 Group has evolved into a global leader in mobility and related services. Unlike competitors rooted in removals or property sectors our origins in HHG/move management and HR allowed us to take a consultative client-centric approach from the start.

Our early success stemmed from streamlining the household goods shipping process for organizations with varying transfer volumes providing a fully managed service through a network of accredited partners. As our reputation grew clients sought our expertise beyond shipping leading to the expansion to destination services in 2008. To support this growth we expanded our global presence establishing operations in France Sweden Singapore Australia South Africa the USA the UAE Brazil Romania and most recently China - in Q4 2024.

To further enrich our service offering we expanded into Relocation Accounting (Expense Management) Client Advisory and Assignment Management Services in 2016 which enabled us to provide clients with end-to-end mobility 2017 we formally launched K2 Bespoke a VIP/executive relocation service offering which has since grown to include a global team of 30 and which has established itself as the industry leader in this mobility 2018 we acquired Harbour HR a small London-based immigration and HR consultancy. This acquisition was part of a strategic venture into the global immigration market and is the foundation from which we grew our outstanding global Immigration team.

Our growth has been supported by significant investments in 2023 we developed AlphaTech our in-house technology division through which we have built proprietary systems for case management implemented compliance tracking and set up service automation all of which has enhanced our agility and the quality of the services we deliver.

Over close to 25 years K2 has grown significantly developing a suite of service offerings. We wanted to give each of these offerings its own identity so in 2026 we chose to rebrand transitioning from K2 Corporate Mobility to K2 Group. Each K2 offering/brand shares the same values contributes to K2s world-class NPS of 82 anditsGreat PlaceToWork accreditation and is driven by the same unwavering commitment to human-centric service delivery. However each brand has its own speciality:

K2 Relocate Delivers the full suite of relocation servicesacross the globe via a fully managed service model.

K2 Bespoke Delivers the full suite of relocation servicesto organisationsVIP or business-critical globally via a fully managed service model.

K2 X Border Delivers the full suite of immigration servicesacross the includeimmigration consultancy;document handling;visa application management;and permits and residency application management.

K2Indx Delivers advisory and assignment management servicesacross the include development of a mobility strategy;programmepolicyand process design/review;policy counselling; andcost governance processes.

K2AlphaTechK2s inhouse technology highlyefficientanduser-friendlysolutions for all K2 brands and their customers.

Twelve Degrees K2s inhouse stakeholder communication demonstrably impactful marketing collateralfor all K2 brands and their customers.

Across all of our brands K2 takes the weight and stress of relocation away from our clients with distraction-free solutions which work for their business and their people. Of paramount importance to us is taking the time to get to know each and every client thus keeping our business true to our mission statement: because its personal.

With 15 offices across 11 countries and a partner network which spans 186 countries K2 has a truly global reach. We recognise that with this reach comes responsibility: we must operate as a responsible global citizen. To ensure that we do this we have made multiple sustainability commitments including establishing a partnership with EcoVadis a global sustainability ratings company who make an ongoing assessment of our sustainability credentials and progress. We currently hold an EcoVadis Gold Medal which puts us within the top 5% of all companies rated in 2025.

Delivering the exemplary level of service that we do and ensuring that we do not falter in our sustainability journey is only possible because every K2 employee is committed to our mission and vision. For us our employees are our family. Their wellbeing and their professional development is a top priority as evidenced by our Great Place To Work certification; by the range of initiatives ( working charity days active social calendar) and opportunities (training secondments international transfers) that we offer; and by the fact that People & Culture is one of the six foundational pillars of Kinetic our five-year business strategy which defines the way in which we will grow until 2027.

We are looking for a Bespoke Executive Property Lead based in Guildford UK reporting to our Managing Director Bespoke Services based in Guildford UK.

The Role

The Role is principally to support our UK inbound and outbound relocating population with destination services including home search orientation settling in and departure assistance.

The Bespoke Executive Property Lead will work closely with our Relocation Managers to ensure the end-to-end move is seamless and the extensive knowledge and presence in the UK housing market will be a critical advantage for our Executive Tier population.

Main duties and responsibilities

UK Home searches (mostly in London for K2 Bespoke Clients)

• Responsible for:

• • Capturing client requirements / briefing calls
  • Researching the market for properties
  • Creating a property tour
  • Accompanying clients through the property tour
  • Support the Bespoke Relocation Manager with securing the property and all associated administration

UK DSP support - using your expertise to support the team with

• Tenancy Agreement review and negotiation as necessary
• Departure services supporting the Bespoke Relocation Managers
• Notice to agent/ Landlord
• Supporting check-out administration
• Deposit return negotiation
• Tenancy Management/ queries from on assignment population
• On-site support

Shipment packing/delivery oversight this can be in the UK or in Europe (occasional)

• Receiving rental furniture
• Media installations
• Other on-site support
• Support with identifying new Destination Services initiatives

• Service innovation and efficiencies
• Employee experience opportunities

Experience: Skills / Abilities & Knowledge all essential

• Experience in a property related discipline e.g. UK Property Management or Estate Agent Lettings
• Understanding of UK Rental Process
• Knowledge of the London Lettings and Sales property market
• Interpersonal skills.
• Ability to communication effectively face to face or in writing and able to adapt your communication style relevant to the level.
• Possess emotional intelligence
• Ability to build trust and respect from team members and key stakeholders
• Effective organisation and delegation skills.
• Forward planning and strategic thinking with the ability to drive objectives
• Ability to solve problem and pro-actively address potential issues
• Ability to make decisions that are beneficial for the team and business
• Commercial awareness.
• Ability and knowledge of having difficult conversations in a professional manner
• Ability to listen to others whether it be management team members or key stakeholders and rake in feedback ideas and be open to other paths of achieving the same result
• Open to constructive criticism for the benefit of the collective goal
• Demonstrate the ability to be an exemplary team player not just to key stakeholders but to the team and the wider K2 family.
• Proficient in Microsoft Word with experience producing editing and managing professional documents
  

Essential

• Hold a valid in date driving licence that allows you to legally drive in the UK
• Access to your own motorised vehicle/transport

Accountability

• For Office & Personal H&S
• Complying to GDPR & ISO
• Complying to relevant legislation

Rewards & benefits

• Highly competitive salary.
• Electric car scheme after probation
• Company Kinetic Benefit scheme after 12 months of service
• Mentorship programme
• Part of a Great Place To Work accredited company
• Amazing office environment
• Cutting edge technology provided

Other Information

Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.

Health and Safety: K2 is committed to a healthy and safe working environment. We expect all employees to implement and promote its policy in all aspects of their work.

All candidates require proof that they have the right to work in the UK. Satisfactory references will be required and undertake a pre-employment health check.

At the beginning of 2025 K2 was recertified globally as a Great Place To Work.

Great Place To Work is the global authority on workplace culture. To obtain the Great Place To Work accreditation a company must show that everyone who works for them has a consistently positive experience. They must prove that their leaders are caring and foster an environment in which everyone has a purpose can contribute new ideas and is able to access the resources that they need to thrive in their role.

As part of the Great Place To Work certification companies are scored within areas including trust values and leadership. K2s Trust Index score is 90% our Values score is 88% and our Leadership Effectiveness score is 92%. These scores provide us with further proof that we have built a business which nurtures inspires and challenges our people giving them everything they need to perform at the highest level. The result A passionate team perfectly positioned to deliver an exceptional customer experience.

Please contact the HR team at if you need reasonable adjustments to participate in the recruitment process.

We look forward to hearing from you.