OluKai Account Coordinator, Key Accounts (Temporary)

Who We Are:
At OluKai we build premium products for the ocean lifestyle. Our footwear is created using the highest quality materials and crafted into beautiful functional and incredibly comfortable designs that reflect the spirit of the ocean lifestyle we all enjoy.

We are committed to creating quality products for our customers while leaving the smallest footprint possible on the planet. Our company philosophy is to be environmentally responsible as manufacturers and to pledge OluKai to actively support and work for a clean environment and a better quality of life.

Our customers and staff embody the connection that exists between people and the ocean it is our Culture. We want to build a team of individuals who embrace this culture and have a passion for providing premium products and service to our customers.

About The Role:

OluKai is looking for an Account Coordinator for our Key Accounts team. This is a seasonal temporary role for an approximately 6 month assignment.

Key Responsibilities include but are not limited to:

• Support and maintain relationships with current accounts ensuring a positive customer experience and satisfaction.
• Assist in identifying customer needs and communicate relevant feedback to the appropriate sales or product teams.
• Coordinate with internal teams including sales marketing and operations to help facilitate smooth account activity.
• Track and report on account performance metrics flagging any concerns to senior team members as needed.
• Represent the company professionally in all customer interactions upholding brand standards and values.
• Monitor account health track order flow and follow up on issues related to inventory shipping or product availability in a timely manner.
• Contribute to a positive team environment by staying organized communicating proactively and supporting colleagues on shared goals.

Requirements and Qualifications:

• 3 years of account management or sales experience in the footwear apparel or fashion/lifestyle industry
• Proven track record of managing key or national accounts and achieving revenue targets
• Strong communication negotiation and presentation skills.
• Ability to work independently and manage competing priorities in a fast-paced environment
• A team player who brings positive energy and inspires those around them.
• Travel estimated 25%

Preferred:

• Experience with seasonal sell-in processes market weeks and trade show environments
• Experience in footwear or similar industry.
• Familiarity with order management systems and retail analytics tools (Full Circle DOMO SPS)

Location & Office Structure:This is an in-office hybrid position mandatory 4 days per week in office in Irvine CA with the option to work from home 1 day per week. Subject to change without notice as per company guidelines.

Compensation:The salary range for this position is $70000 to $100000; salary is based on the experience that you bring to the position.

Benefits and Perks:

• Complimentary chef prepared breakfast and lunch provided Monday - Thursday
• Work with talented and great people who share a love of the ocean lifestyle
• OluKai is a Certified B Corporation with paid company service days
• Dog friendly office

Archipelago Companies values a diverse inclusive and entrepreneurial workforce and culture and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race color sex gender identity gender expression religion age national origin or ancestry citizenship physical or mental disability medical condition family care status marital status domestic partner status sexual orientation genetic information military or veteran status or any other basis protected by federal state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability please contact us at Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Required Experience:

Manager