Inflight Trainer Delivery Lead

Purpose of position

Responsible for overseeing all aspects of Inflight Training operations at the assigned base ensuring effective program delivery trainer performance and resource management.

Key responsibilities

Base management

• Develop and maintain monthly training schedule for full-time (FT) and part-time (PT) trainers.
• Manage monthly classroom scheduling logistics per base.
• Manage training equipment and resources per base.
• Prepare and update Go Boxes for each program.
• Maintain program binders as required.
• Ensure timely distribution of new training programs and revisions for each base.
• Monitor and replenish training supplies (e.g. flip charts markers etc.).
• Coordinate with Inflight Training Coordinator and Inflight Training Manager to manage participant scheduling including rescheduling due to incomplete or failed training.
• Oversee maintenance and repair of training devices (e.g. cabin simulators door trainers).
• Coordinate and book external training facilities as required (e.g. simulators fire training facilities).
• Provide input and feedback on initial training schedules.

Line trainer support / supervision

• Interview and select new PT Trainers.
• Lead onboarding and training of newly hired PT Trainers.
• Coordinate monthly training schedule for Line trainers.
• Review and distribute Instructor Observation Forms submitted by trainers.
• Provide ongoing coaching mentorship and performance support to all PT Trainers at the base.
• Conduct class observations on each PT trainer and provide coaching and feedback.
• Manage annual performance review processes for PT Trainers.
• Facilitate biannual PT Trainer team meetings.

Course delivery / training facilitation

• Deliver mandated Inflight Training programs across multiple bases as required.
• Support and participate in the rollout of new training programs.

Program development

• Provide expertise and feedback to Inflight Training Developer.
• Participate in new training program rollouts and assist with facilitation of rollouts.

Other responsibilities

• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety the safety of co-workers and customers.
• Perform other related duties as assigned.

Required qualifications

• Minimum 3 years experience as a Flight Attendant.
• Minimum 6 months experience facilitating Flight Attendant training.
• Prior training or instructional experience.
• Proficiency in Microsoft Office Suite (Outlook Word Excel PowerPoint Teams).
• Successful completion of the Jazz Flight Attendant Initial training.
• Ability to obtain and maintain a Restricted Area Identity Card (RAIC).
• Flexibility to travel and work varied schedules as required.

Preferred qualifications

• Supervisory or management experience with direct reports.
• Diploma or Certificate in Adult Education.
• Experience with Crew Trac or similar crew management systems.
• Knowledge of crew qualification requirements.
• Bilingualism (French and English).

Note: French fluency or working knowledge is required for Montreal (YUL)-based roles.

Benefits of joining our award-winning team

• Enjoy exclusive employee travel programs across the Air Canada network giving you and your family access to incredible destinations.
• Secure your future with our competitive defined contribution pension plan designed to support long-term financial well-being.
• Benefit from a comprehensive health and wellness package including health dental life and disability coverage to keep you and your loved ones protected.

About Jazz Aviation LP

Jazz Aviation LP (Jazz) is Canadas largest regional airline and Air Canadas primary Air Canada Express operator connecting people and communities to approximately 70 destinations across North America.

With over 4200 dedicated professionals Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety diversity and wellness. Jazz is proud to be recognized for its strong commitment to people and culture. Visit our Company Awards and Recognition page to learn more about the honours weve earned.

Join our award-winning team and be part of shaping the future of regional aviation!

Our commitment to diversity equity inclusion and accessibility

We strive to make our workplace accessible and inclusive. To support your success we can provide accommodations for people with disabilities such as adjustments or assistive measures to remove barriers during the recruitment process. If you require any accessibility support please contact us at .

Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.