Administrator Support Pre Assessment

Administrator Support - Pre Assessment

Glasgow Hospital Administration Permanent Part Time

25545 per annum pro rata

15 hours per week

At Nuffield Health the UKs largest healthcare charity everything we give our patients members and customers would not be possible without you. Your passion your warmth your drive to make a difference. Whether its driving connected health helping the nation transforming experiences or building the career you want we give you the support to do it all. Join our journey. It starts with you.

This is an exciting opportunity for the right candidate...

As the Administrator Support in our Pre-Assessment department youll bring experience of administration in a complex fast-paced environment demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional courteous sensitive and empathetic approach as well as be an enthusiastic highly motivated and flexible -ordination of a small but busy department will be the key focus of this role enabling succinct patient journeys through the department and onwards

As our Team Administrator you will:

• Provide administrative assistance to ensure smooth daily operations.
• Organise and maintain files and records both physical and digital.
• Manage calendars appointments and meeting arrangements.
• Handle phone calls emails and correspondence.
• Input and update data in relevant systems.
• Respond to enquiries and direct them to the appropriate person or department.
• Prepare meeting materials take minutes and track action items.
• To be a commercially minded person with drive and plans in place to ensure success.
• Be responsible for effective prospecting and managing opportunities throughout the entire bookings process utilising customer relationship and systems effectively.
• To champion the customer experience in the hospital and work with colleagues to deliver a strong customer focused mind-set to bring the best of Nuffield Health to every customer.
• Support the day to day running of the department alongside the HOD & Clinical Lead

Key Skills

• High proficiency in booking systems EPR/EHR platforms and referral management tools
• Confident using spreadsheets dashboards and reporting tools
• Ability to troubleshoot system issues and guide others
• Understanding how data flows through the Pre-Assessment pathway
• Assessing urgency and risk to prioritise cases appropriately
• Knowing when to escalate to clinical staff
• Balancing competing deadlines without compromising accuracy

Helping you feel good.

We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options. At Nuffield Health we take care of whats important to you.

Nuffield Health Glasgow Hospital

Located in the heart of the West End of Glasgow; you will be working at one of Scotlands leading private hospitals. This year we embarked on phase three of our multi-million-pound refurbishment adding state of the art equipment like our Mako robotic arm for orthopaedic surgery and a new ambulatory theatre. We have a special focus in the areas of orthopaedics spinal surgery ophthalmology weight loss surgery and cosmetic treatment.

Join Nuffield Health and create the future you want today.

If you like what you see why not start your application now We consider applications as we receive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications). So its a good idea to apply right away to ensure youre considered for this role.

It starts with you.