Complex Director of Property Operations Hilton San Francisco Union Square and Parc 55 Hotel

What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Annual Salary: $180000 - $225000

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment applicants with arrest and criminal records.

After an incredible 39-year career leading the teams at these iconic properties our longtime Complex Director of Property Operations is retiring creating a rare opportunity to step into one of the most significant engineering and property operations leadership roles in Hilton.

We are seeking a Complex Director of Property Operations to support the iconic Hilton San Francisco Union Square and Parc 55 San Francisco - a Hilton Hotel. Together these powerhouse hotels feature nearly 4000 guest rooms multiple towers expansive meeting and event space and high-volume operations in the heart of San Francisco.

This is an incredible opportunity for a seasoned engineering and facilities leader who thrives in a fast-paced large-box environment and has a passion for leading and developing large union teams driving preventative maintenance programs overseeing capital projects and delivering operational excellence across complex full-service hotels.

What will I be doing

As Property Operations Director you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Direct and oversee the functionality and safety of the facility including but not limited to physical buildings mechanical equipment electrical systems heating and cooling systems life safety systems and grounds according to federal state and local regulations
• Conduct facility inspections
• Assign verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct oversee and maintain required documentation for energy management and conservation and preventive maintenance programs
• Lead manage and communicate information about capital projects and property rehabilitations including but not limited to scheduling budgeting and complying with contractor bidding standard
• Direct daily department operations including but not limited to guest service standards and initiatives product quality inventory management and cost controls systems use and management budgeting and forecasting adherence to federal state and local standards and meeting participation and facilitation
• Monitor and develop team member performance to include but not limited to providing supervision and professional development conducting counseling and evaluations and delivering recognition and reward
• Recruit interview and train team members

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EOE/AA/Disabled/Veterans