Operations Trainee

Position Summary

The primary function of the Operations Trainee is to be responsible for learning all functional areas necessary to operate and manage a given branch. These functional areas will range from purchasing and inventory to basic accounting and billing office administrative duties and general maintenance.

Duties & Responsibilities

• Responsible for assuring that there is a system in place that all staff members understand and to properly handle customer phone calls Manage receptionists schedule assuring proper back-up personnel is available when necessary Responsible for arranging the repairs and maintenance of all the fax and copier equipment Maintaining the proper toner and paper for the fax and copier equipment Responsible for a system that calls for both strategically installing fax machines where needed and also insuring that the correct person receives every fax in a timely fashion Learn the customer invoicing process and oversee company adherence to such processes. Responsible for training and managing appropriate personnel on the daily duties of mailing customer invoices. Learn and enforce the CBSI policy of Daily Management Review of Invoicing. Responsible for reviewing the invoice register daily and keeping it up-to-date and clean of old items. Keeping the Branch Cash Account clean of any invoices older than three days. Understanding the payment process of all non-material bills such as utilities and general supplies. Keeping an up-to-date file or log of all paid non material bills to be used for quick reference if needed. Responsible for the cash drawer being closed out and balanced on a daily basis. Responsible for the general appearance of the office store and bathroom areas being kept neat and clean.
• This includes the hiring and training of a cleaning service. Responsible for overseeing the general repairs and maintenance of the office store and bathroom areas including the HVAC plumbing and electrical.

Basic Qualifications

• Associates Degree preferred
• Minimum of 3 years of related work experience
• Strong Microsoft office skills Core Competencies: Strive to do the right thing by displaying trust and integrity. Embody the principles of servant leadership even in a non-people management role by putting the needs of others first valuing diverse perspectives by sincerely appreciating and considering others opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead execute and/or delegate as needed while also collaborating with others to get the job done. Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members. Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate welcome and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued regardless of race background tenure or title.
• Ability to self-manage show initiative be proactive and drive results.
• Communicate professionally both verbally and in writing to coworkers and customers.

Physical Requirements

• Must be able to remain in a stationary position in an office environment 70% of the time. Will occasionally move about inside the office to access files office machinery etc.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.

Required Cognitive Skills

• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to receive and analyze information.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such we invest in training and strive to provide a work-life balance.

This job description is subject to change at any time.